Adventist Glenoaks

701 Winthrop Avenue, Glendale Heights, IL, United States   |   6305456160   |  
This facility has been reviewed 43 times
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Staff & Capacity
60%
(43 reviews)

"I recently had a..."

Reviewed 3 months ago
Sandra Gillespie

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Excellent
19
Good
2
Average
2
Poor
0
Terrible
20

This facility has been reviewed 43 times
60%
(43 reviews)
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(reviews: 43)
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Sandra Gillespie

"I recently had a..."

Reviewed 3 months ago

I recently had a mammogram and an ultrasound at your hospital. The two technicians that conducted these tests were SO professional, kind, compassionate and encouraging. They went out of their way to... more

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Michelle DeLong

"ER staff were nice...."

Reviewed 4 months ago

ER staff were nice. Brief back story - daughter is pregnant, bleeding and cramping. ER very concerned and kind, ultrasound tech SO RUDE. I understand that they don't want you to see bad, but the baby was... more

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sage m

"i had a relative..."

Reviewed 4 months ago

i had a relative there you was treated excellently by the nursing staff. The ER was fast and friendly. We had never used this facility but loved it. it is small and friendly. i would recommend this place... more

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
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Nurses "Usually" communicated well
N/A
Nurses "Sometimes" or "Never" communicated well
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How did the doctors communicate?

Doctors "Always" communicated well
N/A
Doctors "Usually" communicated well
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Doctors "Sometimes" or "Never" communicated well
N/A

How soon did you receive help when needed?

I "Always" received help when needed
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I "Usually" received help when needed
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I "Sometimes" or "Never" received help when needed
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How was your pain controlled?

My pain was "Always" well controlled
N/A
My pain was "Usually" well controlled
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My pain was "Sometimes" or "Never" well controlled
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How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
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Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
N/A
The area around my room was "Sometimes" or "Never" quiet at night
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Were you given information about what to do during your recovery time at home

Yes
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No
N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
N/A
7 or 8
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6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
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No I would not recommend this hospital
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Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 97%
(1% below the national rate)
Aspirin prescribed at discharge
Rate - 100%
(1% above the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Rate - 100%
(4% above the national rate)

Preventive Care

Immunization for pneumonia
Rate - 95%
(3% above the national rate)
Immunization for influenza
Rate - 83%
(7% below the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 85%
(13% below the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 2%
(4% below the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 15.1%
(0.1% below the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 10.0%
(1.9% below the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 17.6%
(0.7% below the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 23.4%
(0.4% above the national rate)
Rate of readmission after hip/knee surgery
Not Available
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.9%
(0.1% below the national rate)
There is no indicators supported for this facility. If your hospital is part of major country or region based indicators that you value, please suggest it to us via our suggestion box in the bottom left corner and we’ll consider it's integration.