We ended up at AGH because they had the medical staff Mom needed. She’s 83 yrs old and had fallen. She had a compression fracture at T11. She also had a Bladder infection which compounded her medical... more treatment. As a family we decided against surgery in her back. The nursing staff of 5200B took great care of my mom. I camped out in her room for 8 days. Anytime I had any questions or concerns they were very helpful in getting answers. They seemed excited as mom started to recover even the little baby steps was an encouragement. The medical staff came In And checked on her frequently. They always asked if there was something that I needed. The whole nursing staff was terrific I had more contact with a couple that Mom really responded well to. Angela, Kyle, Ryan and one of the newer nurses Maci. Mom was getting a little feisty as she started to get better. Which is a good sign. From here we are Heading to nursing home for therapy to help Mom stand and walk again. I would like to give a sincere THANK YOU for the great care that my mom had.
I gave birth on October 3rd and was released October 6th. During my delivery I was not talked to about what they were doing, they used forceps, vacuum, and cut me all without talking about it. They made... more the plan to do this without informing me of the risks or why they wanted to do it. I did not want forceps used, no matter what, and I don't recall ever signing a consent form for them to be used.
During my stay I had many rude nurses, one actually grabbed my breast and forced my daughter's head onto it when she was sleeping. My daughter was also kept up from nurses being to loud or not turning off the call buzzer for at least 10minutes. I had two good nurses, and the only people that actually seamed to care was those who came in to look at my daughter and the lactose consultant.
I would not recommend going here at all. For anything.
On October 10 I went to the ER with severe pain. I was met with extreme indifference. Of the 30 or so "professionals" i encountered while there only one lady who was not a nurse was even polite. The... more entire 8 and half hour wait endure could have been avoided with even a sign stating how busy they were and that only the most extreme causes actually get a doctor. The one and only thing they did "quickly" was getting me into the C.T. Scan. This however took 2 hours. The remaining 6 and half hours was being told to sit down and wait. The entire nursing staff on both the shifts i witnessed were far more concerned with telling jokes and the current gossip to even pretend to be concerned for any of the patients well beings. I was naturally completely disheartened by the extreme lack of care. My story is not the worse one as two other patients had been waiting even longer than I had been. The one lady had been there from seven am and was still there after i left at midnight. I was never seen by a doctor, nor was I even so much as granted a passing glance. After all this I approached the counter and asked if there was any point in waiting any longer. The nurse asked what i was waiting for. I told the result of my C.T. Scan which been sitting in my file for more than 6 hours waiting on a doctor. She said there isn't anything she could do at all. She implied that I should not have come in at all. When I asked if there was anything she could do to help she got flustered and walked away. The younger nurse was then left with me, as she processed the walk ins, and I asked your in my despair and hopelessness if there was even any reason to stay she said that she not allowed to say to yes that question but that their medical records department would be open in the morning. I then left. This hospital has a very serious need for very stern lesson in patient care and sensitivity. I do not expect saints, but If they have enough time for thirty minute gossip and laugh sessions in front of patient maybe they could muster just a little bit more patience. No one not brought there by ambulance should ever go to Akron General Hospital's emergency room, ever. They are callous, rude, and most importantly don't care about helping anyone.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 16.3% (0.3% above the national rate)
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