The Alaska Native Medical Center (ANMC) offers comprehensive medical services and acute, specialty, primary and behavioral health care to more than 143,000 Alaska Native and American Indian people living... more in Alaska. ANMC is also home to one of America's most unique health care environments – a place where the highest quality care and cutting-edge technology meets special cultural and traditional services and customer experiences.
The award-winning medical center includes a 150-bed hospital, a full range of medical specialties, primary care services and labs. The ANMC hospital houses Alaska's only Level II Trauma Center and is Alaska’s only hospital designated by Magnet for nursing excellence. The hospital also works in close partnership with rural health facilities statewide to support a broad range of health care and related services.
So I received a call from my daughter, she is at the emergency room. In the waiting room she faints lands on her face. She send me a photo of her bruised face. I ask 3 "nurses" if I can see her. I'm told... more just ask her, ask her. I get to the 3rd one. No one is waiting. She asked for the next patient. There wasn't one, I step forward and ask to see my daughter. She says "just wait" she then proceeded to speak to I don't know who, other nurses. By this time patients have come in and I wait behind them, Again I am in the front with no one behind me. She ignores me and act like I'm not there. I had to walk into triage and request to see my daughter for the 4th time!!!
The staff are very rude and do discriminate no matter what you tell them once they have a idea of you and they DONT like you they abuse their power I'm dieing from kidney and heart failure and just cause... more I'm native they tried asking me for a breathalyzer thing after I said four times and was still made to take it before further service "I do not drink or do drugs." Never felt so low and disrespected in my life not all of them they do have some good people like Robin Basit if I am spelling that right awesome case manager
I had my first child here at 16, didn't realize how bad the experience was until later when sharing my labor and delivery story. Most women can't believe how I was treated, I thought it was normal, it... more wasn't. They made me strip down to nothing saying they would come off anyway. They refused to give me anything for pain, I was allowed naproxen, something I could've bought at the drug store.
I had Nexplanon implanted in my arm, its supposed to be there 3 years, great. I bled for 3 months straight, would go through 2 super tampons in an hour. Doubled over in pain, felt like someone was stabbing me. Doctor said it was normal, don't worry about it. I spent a lot of time in the ladies room in pain, and unable to do my job. The doctor was angry with me but I told her I would rather her take it out before they have to scoop out the parts of me that make me a woman. She was angry, and talked down to me.
I was diagnosed with a treatable disease and the nurses were by the door talking about me like I wasn't a person.
I've met a lot of good nurses and doctors here, they don't stay that way. I'm not sure if it's my age or my race they find so deplorable. As a patient I was left with very little dignity and treated with very little respect.
There is a lot that they aren't teaching these people they let loose to care for people who seem to need it the most.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 17.5% (1.5% above the national rate)
There is no indicators supported for this facility. If your hospital is part of major country or region based indicators that you value, please suggest it to us via our suggestion box in the bottom left corner and we’ll consider it's integration.