Considering I know how many transfers this place gets, but what excapes my understanding is why people actually choose to come here. I just moved to Grand Forks and quite frankly I didn't wanna drive all... more the way to park river to see the best doctor for just what I think is a head cold, so I came here and figured see if they are any good for the money a person spends for their services. I came into the urgent care around 2:00 pm September 10, 2016 (still awaiting a "Doctor" to come an talk to me, but getting my insurance information that's more important than the patients health) and I sat in the waiting room watching most of the so called great staff stand around with their finger up their a**. I watched as a guy walked in that had cut his hand with an electric saw, and they brought him in, got his info, and told him to just sit and wait. I'm sorry but when you have a patient that comes in with a bloody rag saying what happened get him in and CARE FOR HIM!!!!!!! Sadly, I watched as the guy paced around the waiting room later asking me if this was really the only hospital. Unfortunately I had to tell him yes and I felt terrible for having to actually tell him that. Back in July on this year I had my first baby girl here and the doctors and nurses over delivering babies and taking care of the mothers they are by far the shining stars of this whole hospital. What really sad is my girlfriend was able to tell our daughter was getting pink eye and was having some respiratory problems and we came here Immediately and one of the so called joke of a "DOCTOR" came in and said their was nothing wrong with my then 5 week old daughter well let's just say I didn't believe a word he had to say because he spend a total of 3 minutes looking at her....ya some Doctor he really is. I looked at my girlfriend and said to her I want to go somewhere else that will actually GIVE A DAMN ABOUT MY DAUGHTERS HEALTH!!!!! We took her to Dr. Johnson in park river at first care clinic at the hospital. He confirmed what my girlfriend thought was going on with our daughter. She had pink eye an her breathing sounded funny to him so he proceeded to actually examine my daughter to find out what was really wrong. Altru "URGENT CARE" is a joke an I strongly recommend that if you actually need to be looked at and CARED FOR..... DO NOT COME TO THIS OFFICE AND I REPEAT UNDER AN CIRCUMSTANCE DO NOT COME HERE IF YOU REALLY NEED TO SEE A DOCTOR YOU ARE ONLY A NUMBER TO THESE PEOPLE NOTHING MORE. SPEND YOUR MONEY SOMEWHERE THAT YOU ACTUALLY GET THE RIGHT DAMN ANSWERS!!!!!!!! If I hurt someone's feelings over my opinion of this hell hole.....GET OVER IT I HAVEN'T LOST MY RIGHT TO FREEDOM OF SPEECH YET MIGHT AS WELL USE WHILE I CAN!!!!!!
I went in there for Blood Clots in my leg and lungs, everyone from from the emergency room to the ICU to the hospital took very good care of me. I can not say enough of the great care I got. Praise to... more God for all the great care givers there. I could use your prayers for this because it is not over yet, I go into surgery again this Monday morning.
Went to ER after Burn from Shock from ungrounded freezer in 2009. Was burned over 30% of my body No Testing of electrolytes or others in 1999. Staff were rude & rushed. Waited an hour for a bed. Was... more wearing sandals and forced to walk through puddles of blood??? to get to my bed. Cleaner came in with spray bottle and began to spray into blood. She was wearing a mask. I was not. She did not speak English. I closed my curtain, but blood began flying in as spatter, as she sprayed the blood off the wall above. Worried about 1 contact diseases from unknown victim. Shoes were dripping with blood from puddles. Dr. came in and said "you know I am not giving you pills." Then he left. No treatment for very bad burn. Later went to Fargo & was fit in for an electrolyte test & MRI. Much of my spine was twisted & damaged. MN burn clinic gave me Morphine.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 16.9% (0.9% above the national rate)
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