I brought my brother to Anna Jaques hospital to have him admitted for psychatric evaluation as I am his heath care proxy. I explained his condition as well as what I believe to be the issue. He was admitted... more and spent one week in their care. At no time did they call me to discuss his condition or what they concluded. While I was the one who waited 8 hrs to have him admitted, they called my sister to let her know he would be discharged the next day. Really? No communication and then arbitrarily decided that he will be discharged with absolutely no change in his condition from what my sister could discern (i was in Atlanta visiting my son). If this is the level of care this hospital provides, go elsewhere. Just horrendous...and they call themselves professionals? College educated...I don't think so...no moral or ethical behavior in my estimation.
Came in at the advice of our baby’s pediatrician because he has been screaming in pain all day, and were “Fast Tracked”! Only one person ahead of us and 30 minutes... more for a nurse. Meanwhile baby is SCREAMING bloody murder and nobody even comes to check! Still waiting for a doctor! Absolutely horrible! They clearly don’t care about people here!
Over an hour for a Physician’s Assistant they gave him more Motrin, had us wait, and said call his doctor in the morning.
Do yourself a favor and drive to Beverly or Portsmouth!
I don't even want to give this 1 star! What happened to this hospital it used to be a good caring place. Now every experience has been awful. My husband was to be admitted on Friday and was told by his... more physician to go to ER and he would let them know that he would be coming and which tests that he was ordering. ER personnel just left us hanging for a long time. Everytime I asked for something I was told they would be right there.never came! Finally my husband was seen by a practioner not a Doctor. After all testing was done this practioner made the decision that he had to be transferred to BIDMC in Boston. So wait again for all arrangements to be made. Around 8.30 pm an ambulance came to take him to Boston. Once there they said he had no reason to be there and would not admit him. His Physician was at AJH looking for him and had never been informed about the transfer!! I called to AJH ER, it is now Saturday and no competent personnel was on duty, I explained how my husband is sitting in the ER at BIDM and was told he shouldn't be there and AJH needs to go get him. And was very rudely told no we don't! Then he transferred me to the operator! I called back and was hung up on. The last phone call I made they transferred me to medical records! I was not getting anywhere with this bunch! I had to go down to Boston and pick him up on Saturday when the rallies were going on! I think it's time to change hospitals!
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 16.7% (0.7% above the national rate)
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