Arrowhead Hospital

18701 North 67th Avenue, Glendale, AZ, United States   |   6235611000   |  
This facility has been reviewed 109 times
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About
Staff & Capacity
72%
(109 reviews)
United States: Ranked #2777
Ranking generated by Best Hospital Advisor

"I had knee replacement..."

Reviewed 2 weeks ago
Lynn Darragh

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Excellent
59
Good
16
Average
0
Poor
1
Terrible
33
Average:
(reviews: 109)
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Lynn Darragh

"I had knee replacement..."

Reviewed 2 weeks ago

I had knee replacement here in June of 2016. For the most part everything was excellent except for the nurse that was on duty the night of my surgery. Apparently she took it upon herself to decide what... more

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Lynn Darragh

"I had knee replacement..."

Reviewed 2 weeks ago

I had knee replacement here in June of 2016. For the most part everything was excellent except for the nurse that was on duty the night of my surgery. Apparently she took it upon herself to decide what... more

Review details
0  
Dave Hamm

"Had an amazing experience..."

Reviewed 3 weeks ago

Had an amazing experience starting yesterday (5/31/17) and ending with a release today in the Surgical unit for a total hip replacement. We arrived at 5:30 am for a 7:30 am surgery. My wife and I were... more

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
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How did the doctors communicate?

Doctors "Always" communicated well
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How soon did you receive help when needed?

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I "Sometimes" or "Never" received help when needed
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How was your pain controlled?

My pain was "Always" well controlled
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My pain was "Usually" well controlled
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My pain was "Sometimes" or "Never" well controlled
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How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
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Staff "Usually" explained about medicine before giving to me
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Stagg "Sometimes" or "Never" explained about medicine before giving to me
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How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
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My room and bathroom were "Usually" clean
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My room and bathroom were "Sometimes" or "Never" clean
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How was the area around your room?

The area around my room was "Always" quiet at night
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The area around my room was "Usually" quiet at night
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The area around my room was "Sometimes" or "Never" quiet at night
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Were you given information about what to do during your recovery time at home

Yes
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No
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How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
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7 or 8
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6 or less
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Would you recommend this hospital?

Yes I would definitelly recommend this hospital
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Yes I would probably recommend this hospital
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No I would not recommend this hospital
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Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 100%
(2% above the national rate)
Aspirin prescribed at discharge
Rate - 100%
(1% above the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Rate - 100%
(4% above the national rate)

Preventive Care

Immunization for pneumonia
Rate - 99%
(7% above the national rate)
Immunization for influenza
Rate - 96%
(6% above the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 97%
(1% below the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 7%
(1% above the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 15.0%
(0.2% below the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 12.0%
(0.1% above the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 17.4%
(0.9% below the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 22.5%
(0.5% below the national rate)
Rate of readmission after hip/knee surgery
Rate - 5.6%
(0.2% above the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 14.7%
(1.3% below the national rate)
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