Wish I could put a negative. VERY MEAN AND disrespectful staff. That includes the "security", Receptionist and vital nurse. All had a really disgusting attitude. After three rude remarks we had enough... more and just walked out, wasn't worth staying. People like them shouldn't be allowed to work in hospitals if they can't even talk to someone with proper respect.
DO NOT CALL THEM. Walk in the hospital its better. I was on hold FOR 3 HOURS AND 36 MINUTES WHAT KIND OF BS IS THIS! wanted to speak to HR and this lady picked up and said hold on and once other lady... more from HR answered she said wait... Waited for one hour then she said how can i help you. I didnt even finsh my question and she hold please. 30 minutes go by and she comes and ask what do i need... AGAIN I DIDNT EVEN FREAKEN FINISH MY GOD DAM QUESTION AND SAID WAIT! I SAID NO AND SHE PUT ME ON HOLD THEN I STAYED ON HOLD UNTIL 3 HOURS 36 MINUTES. When i called again the first lady didnt know who i was and she said HR closed 2 hours ago... WHAT IS WRONG WITH THE PEOPLE IN THIS OKAY HOSPITAL!!! OMG. Kaiser is way better I swear. They treat you like humans there not like trash.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 16.8% (0.8% above the national rate)
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