Banner Del E. Webb Medical Center opened its doors in 1988 and has been growing ever since to meet the health care needs of the communities in the northwest area of metropolitan Phoenix.
The nonprofit... more acute care hospital has 375 licensed beds and offers an array of medical services, including medical imaging, critical care, emergency care, general surgery, orthopedic surgery, heart care, cancer care, obstetrics and gynecology, outpatient services, rehabilitation services, stroke care and adult behavioral services. Banner Del E. Webb is also home to the Louisa Kellam Center for Women's Health, The Nesting Place - Obstetrical Suites and Banner CORE Center for Orthopedics.
Banner Del E. Webb Medical Center realizes that many factors assist patients' healing. Before entering the hospital's glass-walled main lobby, visitors have the opportunity to enjoy our Reflection Garden, which features burbling fountains and bench seating within a lush garden filled with plants and trees native to the southwest. The walking paths provide a relaxing and contemplative space for visitors and staff.
Along with the Reflection Garden, other evidence-based design features greet visitors to Banner Del E. Webb -- natural light, interior colors and artwork chosen to enhance healing, separate transportation corridors for patients and visitors and mostly private rooms.
In the D Tower, our newest patient wing, the rooms feature large windows, comfortable seating/sleeping areas for loved ones, wheelchair-accessible bathrooms, nurse stations outside every room, and 32-inch high-definition televisions.
If you think over 12 hours in ER is ok you should come to this hospital. If you think that getting moved to a room, at 4:00 a.m. When you arrived at the hospital around 2:00 pm the day before and being... more awake for 36 hours because of their inefficiency is ok, this is your kind of place. Then once you get to sleep, they wake you about 3:30 a.m. To tell you to get out of your room cause you're not sick enough to be in "that room", then come here to this hospital. And I don't remember getting to choose which room I went into. I'm pretty sure they assigned my room to me so not sure why I was put in that room. If you think getting up at 3:30 a.m. To pack up your stuff to move to another room when you can Barely walk. this is your kind of place. So that's not the worst (or best depending on your likes) then they cruise in at6:00 p.m. To tell me I have to move again because I'm not sick enough to be in this room. Two blown IV's and two nurses with multiple gouging of my veins to find a place to put a new IV, and being told the current IV line that is leaking meds, bleeding and the bandage is falling off has to stay in case of an emergency sounds like fun to you, come to Del Webb Hospital in surprise AZ. They have all this down pat. And they really don't care about you at all. Very sad. I didn't want to come here but my doctor sent me here but rest assured I'll never stay here again. OMG!!! I haven't been this upset in a very very long time. Horrible experience and shame on the management of this hospital. As a patient you don't matter. What matters here is that the right peg is in the right hole whether it makes sense or not. Patient BEWARE unless being unimportant, just a number, a pin cushion for inexperienced staff, and moved around at their will no matter the impact to the patient is how you like to be treated. HORRIBLE EXPERIENCE AND NO ONE HERE REALLY CARES.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 16.0% (equal to the the national rate)
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