Banner Desert Medical Center

1400 South Dobson Road, Mesa, AZ, United States   |   4804123000   |   Website   |  
This facility has been reviewed 69 times
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About
Our Mission: As the leading nonprofit provider of health care in every community we serve, Banner Health is deeply committed to our mission: “To make a difference in people's lives through excellent... more
Staff & Capacity
49%
(69 reviews)
United States: Ranked #7852
Ranking generated by Best Hospital Advisor

"My father passed away..."

Reviewed 1 week ago
Elani Valenzuela

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Excellent
17
Good
5
Average
6
Poor
5
Terrible
36
Average:
(reviews: 69)
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Elani Valenzuela

"My father passed away..."

Reviewed 1 week ago

My father passed away at this hospital, and I never understood why until now. It is because there are individuals such as PA Heather Leanne Freeman who do their job for a paycheck, instead of actually... more

Review details
0  
GKS CMM

"Wow nurses and doctors..."

Reviewed 4 weeks ago

Wow nurses and doctors are very nice. I jumped the gun and had to realize that my patience needs work. After talking to the doctor. I realize I need more patience

Review details
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Lowden Swain

"I broke my hand..."

Reviewed 4 weeks ago

I broke my hand and had insurance and thought I could save some money by just coming here, wrong! I was there for 3 hours, mostly waiting, and paid the balance at time of visit which was just over 500... more

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
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Nurses "Usually" communicated well
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Nurses "Sometimes" or "Never" communicated well
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How did the doctors communicate?

Doctors "Always" communicated well
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Doctors "Usually" communicated well
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Doctors "Sometimes" or "Never" communicated well
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How soon did you receive help when needed?

I "Always" received help when needed
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I "Usually" received help when needed
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I "Sometimes" or "Never" received help when needed
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How was your pain controlled?

My pain was "Always" well controlled
N/A
My pain was "Usually" well controlled
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My pain was "Sometimes" or "Never" well controlled
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How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
N/A
Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
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The area around my room was "Sometimes" or "Never" quiet at night
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Were you given information about what to do during your recovery time at home

Yes
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No
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How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
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7 or 8
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6 or less
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Would you recommend this hospital?

Yes I would definitelly recommend this hospital
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Yes I would probably recommend this hospital
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No I would not recommend this hospital
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Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 100%
(2% above the national rate)
Aspirin prescribed at discharge
Rate - 100%
(1% above the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Rate - 93%
(3% below the national rate)

Preventive Care

Immunization for pneumonia
Rate - 94%
(2% above the national rate)
Immunization for influenza
Rate - 98%
(8% above the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 100%
(2% above the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 4%
(2% below the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 14.6%
(0.6% below the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 10.3%
(1.6% below the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 19.0%
(0.7% above the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 24.9%
(1.9% above the national rate)
Rate of readmission after hip/knee surgery
Rate - 5.2%
(0.2% below the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 17.6%
(1.6% above the national rate)
There is no indicators supported for this facility. If your hospital is part of major country or region based indicators that you value, please suggest it to us via our suggestion box in the bottom left corner and we’ll consider it's integration.