Banner Gateway Medical Center

1900 North Higley Road, Gilbert, AZ, United States   |   4805432000   |   Website   |  
This facility has been reviewed 56 times
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About
Staff & Capacity
52%
(56 reviews)

"Here at hospital with..."

Reviewed 5 months ago
Evelyn Luper

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Excellent
16
Good
4
Average
4
Poor
6
Terrible
26

This facility has been reviewed 56 times
52%
(56 reviews)
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(reviews: 56)
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Evelyn Luper

"Here at hospital with..."

Reviewed 5 months ago

Here at hospital with my son. Been here for 45 minutes. He is in severe pain and throwing up. He was in bathroom when they called. His name. So they called someone else. And person takes vitals is mean... more

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T. Haaser

"This has become our..."

Reviewed 6 months ago

This has become our preferred hospital. ER has always treated us with the utmost care. The nursing staff is outstanding! They are proactive, as well as, reactive to healthcare. I've read other low-star... more

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tyrra rollison

"Kerry, the x ray..."

Reviewed 6 months ago

Kerry, the x ray professional was the sweetest man. He made my night 10 times better. I was his last patient of the day and it was around 11 pm. He didn't rush, he took his time and made me feel comfortable.... more

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
N/A
Nurses "Usually" communicated well
N/A
Nurses "Sometimes" or "Never" communicated well
N/A

How did the doctors communicate?

Doctors "Always" communicated well
N/A
Doctors "Usually" communicated well
N/A
Doctors "Sometimes" or "Never" communicated well
N/A

How soon did you receive help when needed?

I "Always" received help when needed
N/A
I "Usually" received help when needed
N/A
I "Sometimes" or "Never" received help when needed
N/A

How was your pain controlled?

My pain was "Always" well controlled
N/A
My pain was "Usually" well controlled
N/A
My pain was "Sometimes" or "Never" well controlled
N/A

How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
N/A
Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
N/A
The area around my room was "Sometimes" or "Never" quiet at night
N/A

Were you given information about what to do during your recovery time at home

Yes
N/A
No
N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
N/A
7 or 8
N/A
6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
N/A
No I would not recommend this hospital
N/A
Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Not Available
Aspirin prescribed at discharge
Not Available
Primary PCI Received Within 90 Minutes of Hospital Arrival
Not Available

Preventive Care

Immunization for pneumonia
Rate - 92%
(equal to the the national rate)
Immunization for influenza
Rate - 90%
(equal to the the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 97%
(1% below the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 11%
(5% above the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 14.5%
(0.7% below the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 9.3%
(2.6% below the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Not Available
Heart failure (HF) 30-Day Readmission Rate
Rate - 23.7%
(0.7% above the national rate)
Rate of readmission after hip/knee surgery
Rate - 5.3%
(0.1% below the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.1%
(0.9% below the national rate)
There is no indicators supported for this facility. If your hospital is part of major country or region based indicators that you value, please suggest it to us via our suggestion box in the bottom left corner and we’ll consider it's integration.