I had spent 2 months in this hospital. Nursing was Excellent, responses to my bedside calls were a 1 to 2 minute wait. Nursing assistants, however were a different story. With the majority professional... more in manner, there were those who were busy talking about their personal lives and gossiping about their co-workers, either at the nurse's station or in my room. I went through 7 surgeries in this time. This is the time where nurses are instructed not to give water (by the surgery staff). These nurses are following DOCTOR'S ORDERS. I was so uncomfortable and my mouth was completely dry...but that is the protocol, when you go into trauma surgery.
Some nurses assistants wore too much perfume, which made my stomach turn.
The food was okay, I had a protein diet closely watched by my doctors. The chicken noodle soup was delicious.
The NOISE FACTOR...
Sharing a room, and the noise From Visitors...
On one surgery floor, I shared a room with a woman that had FOUR ADULTS AND TWO CHILDREN IN THE ROOM I shared. The nursing assistants AGAIN, told these people that it was OKAY TO COLLECTIVELY VISIT THIS PATIENT. When you are tired and you need sleep after enduring surgery, THE LAST THING YOU WANT TO HEAR IS A LARGE GROUP OF PEOPLE talking all at once, in a foreign language. The kids were restless, of course...they are kids...handling all of the equipment in the room.
We’re from South Africa and although we are super patriotic and love our country, living in Phoenix and needing to find a hospital for our delivery was important.
We fell in love with the... more staff at Banner. They are all highly professional but kind and friendly and overall just downright amazing.
It’s scary being in a country where you have no family but they made us feel at home and nothing was ever an effort- they were all incredible. They will always be our first choice in the future and we thank them for making our delivery such a wonderful experience.
The facilities too are top notch! Great hospital and people.
We are very grateful to the ER, especially to Dr. Z. His patience, expertise, kindness and professionalism was very much appreciated. The staff was very thorough and professional. I can't imagine how difficult... more their jobs are. We were sent home with confidence that comprehensive care was given to our son and with clear instructions for follow-up care. Thank you for all that you do.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 14.9% (1.1% below the national rate)
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