Nonprofit Banner Thunderbird Medical Center opened its doors in 1983 and has been growing ever since to meet the health care needs of the communities in the northwest area of metropolitan Phoenix.
The... more hospital is currently ranked one of the top hospitals in the Phoenix metropolitan area by US News & World Report and is a recent recipient of a prestigious "Best of the West" award from Westmarc in recognition of the hospital's contributions to the region.
The 890,000-square-foot acute-care facility is on 33 acres on the southwest corner of 55th Avenue and Thunderbird Road in Glendale, Ariz.
We are currently the fourth largest hospital in the Phoenix metropolitan area with 561 licensed beds.
Being from out of state and having a medical emergency is scary enough. Unfortunately I had to be admitted to this hospital three times for the same issue that is still a mystery. I'm a retired nurse,... more in fact I was a nurse manager at a level 1 trauma center and I have never been treated worse. The ED is subpar. I had a fall risk on my bracket, they made me go to the rest room unattended and I fell, strike one. My husband had to "paint the scenario" to the ED doctor to get me admitted, strike two. My floor doctor was rude, condecending, uncaring, and actually combative with me and I assume that it's because she is in over her head. I know that when I return to my home state my medical needs will be attended to professionally by real doctors that actually care. Oh and since I fell under Banners care the legal aspects of "negligence" will be attended to as well. Stay away from this hospital at all costs and that is a professional opinion.
When I arrived at 7:30 in the morning there was no one in the waiting room. They got me right back which I was impressed with. They were very kind about that. When I went into the back after getting all... more checked in there was only two other people in rooms. It took four hours to get an x-ray, a shot for inflammation, and pain pills. My largest issue with them is after I told them I could not have Percocet that is exactly what they gave me for my pain. I threw up all the way home and have been nauseous ever since. Paying attention to your patients drug allergies should be of your utmost concern. I will never go back to Thunderbird Hospital again.
I went to the emergency room last night and I was placed in the hall because it was busy. I have to say that this was the best emergency room I've ever been to. It was extremely busy but my nurse Bridget... more in the blue hall was so amazing! She was sweet and is excellent at her job. By far the best ER nurse I've ever met. She actually does her job well and cares about your well being. My doctor on duty was Samuel Johnson. He was super sweet and funny. He saw that I was anxious and worried and he kept me laughing.
I do say, the workers at the check in need to be more friendly! Over all an amazing emergency room.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.7% (0.3% below the national rate)
There is no indicators supported for this facility. If your hospital is part of major country or region based indicators that you value, please suggest it to us via our suggestion box in the bottom left corner and we’ll consider it's integration.