Baptist Medical Center South

2065 East South Boulevard, Montgomery, AL, United States   |   3342882100   |   Website   |  
This facility has been reviewed 35 times
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About
Baptist Health expanded its circle of care by adding Baptist Medical Center South to serve the rapidly growing neighborhoods in southern Duval and northern St. Johns counties. Jacksonville's first hospital... more
Staff & Capacity
Beds: 225
Employees: 1,106
58%
(35 reviews)

"This hospital is awful!..."

Reviewed 2 months ago
M. Smith

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Excellent
14
Good
2
Average
1
Poor
3
Terrible
15

This facility has been reviewed 35 times
58%
(35 reviews)
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(reviews: 35)
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M. Smith

"This hospital is awful!..."

Reviewed 2 months ago

This hospital is awful! The ER is so lax, so unprofessional, so hateful. The front desk staff at the ER were shucking & jiving &, most disturbingly, laughing while the waiting room was packed with people... more

Review details
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Gary Victor

"This is a place..."

Reviewed 3 months ago

This is a place you would not want to send your mother-in-law to.It is a St.Elsewhere for real.The only decent people there were the women at the ER admissions front desk and the two nurses in triage.Everybody... more

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Mark Tevis

"Yesterday my mother was..."

Reviewed 5 months ago

Yesterday my mother was involved in a very serious car accident and was life flight to this hospital. This was at 9:30 a.m. Since her arrival she has seen many different doctors, none of which are communicating... more

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
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Nurses "Usually" communicated well
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Nurses "Sometimes" or "Never" communicated well
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How did the doctors communicate?

Doctors "Always" communicated well
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Doctors "Usually" communicated well
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Doctors "Sometimes" or "Never" communicated well
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How soon did you receive help when needed?

I "Always" received help when needed
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I "Usually" received help when needed
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I "Sometimes" or "Never" received help when needed
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How was your pain controlled?

My pain was "Always" well controlled
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My pain was "Usually" well controlled
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My pain was "Sometimes" or "Never" well controlled
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How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
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Staff "Usually" explained about medicine before giving to me
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Stagg "Sometimes" or "Never" explained about medicine before giving to me
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How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
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My room and bathroom were "Sometimes" or "Never" clean
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How was the area around your room?

The area around my room was "Always" quiet at night
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The area around my room was "Usually" quiet at night
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The area around my room was "Sometimes" or "Never" quiet at night
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Were you given information about what to do during your recovery time at home

Yes
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No
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How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
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7 or 8
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6 or less
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Would you recommend this hospital?

Yes I would definitelly recommend this hospital
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Yes I would probably recommend this hospital
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No I would not recommend this hospital
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Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 97%
(1% below the national rate)
Aspirin prescribed at discharge
Rate - 98%
(1% below the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Rate - 88%
(8% below the national rate)

Preventive Care

Immunization for pneumonia
Rate - 79%
(13% below the national rate)
Immunization for influenza
Rate - 85%
(5% below the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 98%
(equal to the the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 17%
(11% above the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 18.2%
(3% above the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 14.1%
(2.2% above the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 19.0%
(0.7% above the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 23.2%
(0.2% above the national rate)
Rate of readmission after hip/knee surgery
Rate - 5.4%
(equal to the the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 16.2%
(0.2% above the national rate)
There is no indicators supported for this facility. If your hospital is part of major country or region based indicators that you value, please suggest it to us via our suggestion box in the bottom left corner and we’ll consider it's integration.