Father-in-law admitted on 10-21-17 for complications related to advanced lung cancer. He was on floor 5 South and the level of service and care during the day was very good but the night shift nurses... more and attendants was far below any acceptable standard. Very rude and uncaring employees. When we attempted to discuss the issue with the nursing supervisor she blamed us for creating the problem when all we were trying to do was make my father-in-law comfortable in his final days of life. The attitude of the nurses is obviously an extension of the substandard supervision. You could get better care from a veterinarian than at this so called "care" facility.
My father went in Sept 3...it is now Sept 5..no new linen ( told no fitted sheets brought to wing) His gown too large (told no gowns) no soap (I went to gift shop to purchase $2.99 travel size dove) No... more one emptied trash or mopped today. Same empty bottles and chip sacks that were in vending area on Sunday, still there. The nurse and nurse assistant were attentive but it there were quite a few side conversations with employees complaining that the patient should not hear.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.1% (0.9% below the national rate)
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