This is an spectacular emergency room. Non other made for life threatening conditions. Do not think you will walk in with the common cold and expect to be seen as quickly possible. Your wait time can be... more over 6 hours if you do.
In the other hand if you come in with shortness of breath, cardiac, or even mental problems you WILL be seen at an alarming rate with all of the care and love and compassion of the world.
Not once did I feel as if I was rushed out of a room. Rather I was always given the option to come back if my symptoms persist or worsen.
So if you believe to have a cold, flu or sore throat this is not the place. Please wait until the morning and call your Primary Care and ask for an urgent appointment ☺
THANK YOU !! To ALL of the staff at Baystate Hospital that gave such AWESOME care to my brother Lonnie during his crisis. My family and I sincerely appreciate the kindness toward us each time we visited.... more May God continue to Bless all of you! You do a phenomenal job!!!
My mother in law just had surgery I was there visting her and her machine starting beeping called the nurse it took forever for them to answer and then after an hour no one had come to stop the beeping... more or change the bag that was empty so we paged again after a half hour longer I went to the nurses station to complain and tell them that she need help going to the bathroom. The nurses there just don't care and after I complained it still took them a while to move to help her. I would never recommend this hospital because the nurse don't help you.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.1% (0.9% below the national rate)
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