I was taken there after a seizure with blood all around my mouth. Was seen fairly quickly, but nobody bothered to clean up the blood. This happened the day of the eclipse, and tell staff was more interested... more in that than in looking after their emergency room patients. It also seems to me like they double-charge for tests. The doctor's bill is separate from the ER bill, and then I get one from radiology charging for the X-ray and CT-scan, but these are itemized on the ER bill. Maybe someone can explain why an ER charges for a service others are billing for. Also thought I had a payment plan set up, but they never informed the outside billing company about that, and so I rate them one star (if I could use negative stars it would be minus five). My advice is if you have the right to refuse hospital care and they plan to take you to Betsy Johnson, exercise that right.
Went to Betty Johnson in need of help with severe pain. Turned out to be a kidney stone. It was early in the morning and no other patients were there so I was taken back. I was hurting so bad I was shaking... more and could hardly walk. After being there for an hour and having a Ct scan, they still had not addressed the severe pain. Dr. Michael Hudson finally said he would give my lidocaine. I explained that I have issues with that medicine so he decided I didn't need pain medicine for a kidney stone they had already found on the Ct scan. In fact I was left in the room for over 2 hours and the pain was getting worse. The person I was with went out to look for someone several times and didn't see anyone. Finally, someone came back and disconnected the iv and other monitors and said we were done. No one explained how to care for the kidney stone or even what to expect. They handed us 4-5 pages of paper and explained nothing. How this place is allowed to operate this way is unbelievable.
This hospital sucks! I had a bad experience when I went to the ER. I went because I'm pregnant and my stomach was hurting really bad! I waited for an hour or 2 to be seen and then waited another hour for... more the doctor to come and check me. The doctor was racist and she didn't even examine me or anything!! She told me that nothing was wrong and that I could go home even though she didn't check or do anything thing to me! And I had a male nurse and he was judging me for no reason, he was giving me mean looks and all! I won't be going to this hospital anymore!
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 16.6% (0.6% above the national rate)
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