Bon Secours Depaul Medical Center

150 Kingsley Lane, Norfolk, VA, United States   |   7578895000   |  
This facility has been reviewed 59 times
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About
Staff & Capacity
48%
(59 reviews)
United States: Ranked #9089
Ranking generated by Best Hospital Advisor

"Another of post obama..."

Reviewed 2 months ago
Pam G

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Excellent
14
Good
3
Average
7
Poor
4
Terrible
31
Average:
(reviews: 59)
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Pam G

"Another of post obama..."

Reviewed 2 months ago

Another of post obama hell-care. Staffed by idiots who are obviously unqualified and part of some welfare jobs program. Most of the MDs are masters of the $400 handshake. They stop in to examine/treat... more

Review details
0  
Deborah Carter

"I get my mammograms..."

Reviewed 2 months ago

I get my mammograms here, and I had gall bladder surgery here. Dr. Ives is wonderful, and I've always had kind and efficient nurses and radiologists.

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0  
Shawn Mayrant

"I feel like some..."

Reviewed 3 months ago

I feel like some of the nurses have attitude . I also feel like they really don't bielive people here.

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0  

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
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Nurses "Usually" communicated well
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Nurses "Sometimes" or "Never" communicated well
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How did the doctors communicate?

Doctors "Always" communicated well
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Doctors "Usually" communicated well
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Doctors "Sometimes" or "Never" communicated well
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How soon did you receive help when needed?

I "Always" received help when needed
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I "Usually" received help when needed
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I "Sometimes" or "Never" received help when needed
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How was your pain controlled?

My pain was "Always" well controlled
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My pain was "Usually" well controlled
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My pain was "Sometimes" or "Never" well controlled
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How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
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Staff "Usually" explained about medicine before giving to me
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Stagg "Sometimes" or "Never" explained about medicine before giving to me
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How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
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My room and bathroom were "Usually" clean
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My room and bathroom were "Sometimes" or "Never" clean
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How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
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The area around my room was "Sometimes" or "Never" quiet at night
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Were you given information about what to do during your recovery time at home

Yes
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No
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How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
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7 or 8
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6 or less
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Would you recommend this hospital?

Yes I would definitelly recommend this hospital
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Yes I would probably recommend this hospital
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No I would not recommend this hospital
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Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 99%
(1% above the national rate)
Aspirin prescribed at discharge
Rate - 100%
(1% above the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Rate - 100%
(4% above the national rate)

Preventive Care

Immunization for pneumonia
Rate - 82%
(10% below the national rate)
Immunization for influenza
Rate - 78%
(12% below the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 94%
(4% below the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 8%
(2% above the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 14.3%
(0.9% below the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 11.8%
(0.1% below the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 16.4%
(1.9% below the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 21.4%
(1.6% below the national rate)
Rate of readmission after hip/knee surgery
Rate - 5.0%
(0.4% below the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.0%
(1% below the national rate)
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