I wish I could give 1 less star. Absolute NO bedside manner, unorganized, the most cold "labor and delivery" nursing staff I have ever witnessed. To the two nurses working at the check-in on the 2nd floor... more of St. Francis on 10/12/17 at 8-8:30 AM, if you're that miserable in your chosen work field, perhaps you should look into other options. New life is the most joyous time for most, clearly not for you all. I understand you have policies and procedures to keep mom and baby safe, which we can all appreciate, however this isn't a free invitation to be down right rude and ugly for those who are truly excited. If St. Francis wishes to be known for their customer service, I'd start by clearing house with anyone that resembles these two. Piss poor people skills and quite honestly I did not see the "clean" hospital some before me have mentioned. I did find an empty sanitizer dispensers in every elevator and on every floor we visited, no paper towels in a bathroom, old food on a waiting room table, floors that desperately miss a mop and surfaces that clearly crave a wipe-down. Thank God I was given a heads-up before I welcome a beautiful new bundle of joy.
I had a surgical procedure done on Thursday morning. From the time I entered the hospital I was treated with the utmost respect and kindness. I was well cared for by the doctors, nurse, housekeeping attendant,... more nutrition staff and transportation team. Everyone was polite, happy and super nurturing.
Was in the ER, respiratory bay, and medical bay for four days and I honestly couldn't have been any happier with the professionalism that all the nurses, doctors and assistants. I hope to not see them... more again, in a good way of course. But if ever needed to go back for an emergency, I will always go back to them no matter how far the drive is. Thank you guys for being extremely helpful and caring during my stay.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.8% (0.2% below the national rate)
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