Year Established: 1855
Boston Medical Center is a general medical and surgical hospital in Boston, MA. It performed nearly at the level of nationally ranked U.S. News Best Hospitals in 2 adult specialties, as shown below. The... more hospital had 24,067 admissions in the latest year for which data are available. It performed 6,492 annual inpatient and 12,929 outpatient surgeries. Its emergency room had 129,714 visits. Boston Medical Center is a teaching hospital. It is also accredited by the Commission on Accreditation of Rehabilitation facilities (CARF).
Final Update 07/10/2018. Original 3 Stars changed to 5 Stars.....
An hours drive away, first impression not a good one. Not a good neighborhood and being a "safety net" hospital very crowded and... more busy. My family had no choice due to insurance to come here. Dr's office called to our voicemail to move up appointment supposedly because Dr had to do urgent surgery, but when we called back, NO ONE IN NEUROLOGY KNEW WHAT WE WERE TALKING ABOUT. Drove in early anyway, but receptionist had no clue. Appointment was still on as usual with no delays noted. Not a good first impression for possibly life threatening intervention..... Still waiting for doctor, so a later review will be forthcoming about how we were treated......... Its all about the money........ Extremely sad that's what it comes down to.
UPDATED REVIEW BELOW 04/09/2018
Noted for above... Doctor apparently shares clinic with others. Different person came out in about 30 mins calling our names. Met with doctor whom we researched earlier who had significant credentials. Serious unique medical condition was explained with surgical intervention required. A date in April was set. Impressed with doctors knowledge, details in explaining potential issues, and plan of action. Fast forward to first week in April. Surgery performed within "as expected" parameters. Several difficult issues encountered but SICU staff were understanding and more than willing to listen to family member's unique knowledge of patient. Recovery will be more complicated that originally thought. Still many issues to resolve due to the uniqueness of the surgery. Most of the doctor's involved seem to listen to our opinions and suggestions. We will keep up hope.
Original post was 03/05/2018.
UPDATED below again on 05/05/2018.
Still several issues of medication and long term goals to be resolved. I will say that the SICU staff went far beyond our expectations as to care and concern. They LISTENED to our concerns and related them to medical staff with positive results. Most medical staff were actually open to knowledgeable concerns that were brought to their attention. There were some significant setbacks due to a serious disconnect in communication among medical staff but overall things are improving. If my family member didn't have a medically knowledgeable advocate fighting for them I think outcomes would have been very disastrous. Each patient should be evaluated on their own merits and care monitoring needs before being moved out of ICU to another floor. We are still waiting for a few more consultations, but it is believed my family member may be discharged within two weeks of this review date above. My overall impression of critical care staff is outstanding. However a few floor staff probably should not be in this profession... This is how it may be in any hospital though... Disappointing that doctors promise one course of action only to have it challenged by the insurance/moneychangers. I always thought the patients recovery was primary concern. All of us upset by reversal of a decision that would have speeded up recovery. Several care issues seemed to be changed only on weekends when there is minimal or no administrative oversight. But on Mondays, when these issues are forcefully challenged by our advocate, things get changed back to where they should be.... My praise for BMC staff is very compartmentalized but they know who they are.
Final update 07/10/18.
Our family member was finally discharged in late May. There were still several issues with medication and physical and occupational therapy to be sorted out. It was difficult at first, but things have been improving greatly. It will be several more months before we know for sure if all will be back to normal. However considering the seriousness of the surgery involved, we are grateful for the progress so far. My praise for the medical staff, Critical Care Nursing staff, and other ancillary services is significant. We were treated as people and not "I am a doctor and you are not."
I got a broken arm from jumping off this thing at the park and as soon as I did, my dad rushed me here and when I went in, it did not take long for them to take me in, I think I had to wait about 30 seconds!... more The doctors there were very kind! The X-Ray Doctor was very careful with my arm. When I was taken to my bed, I was offered a blanket and pillow, but I was kind of just hanging out so I said, “No thank you.” They gave me medicines and I had an amazing experience there, they all have great personalities and are awesome! I will be coming back to check out my arm on Tuesday. You guys are awesome! Doctors, if you see this, I am Emily Nguyen and I will make sure to come here whenever I have a problem and Thank You!!
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 17.6% (1.6% above the national rate)
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