Whoever is answering the phones is the most condescending man I’ve ever spoken with. If answering questions about the place you work is such a hassle find a new job. As if dealing with a sick family... more member isn’t enough, let’s add horrible customer service to it.
My mother had outpatient surgery here last week. I can’t express the difference of service this hospital has compared to Memorial. The way they have everything setup it just flows smoothly. They keep... more you infomed and never seem to be bothered when you ask them something. They had my mother out of surgery and discharged in an hour. Give us instructions and even called two days later to see how my mother was doing (never has Memorial done this they just send their annoying survey in the mail). Staff was great and helpful. I would recommended this out-patien my hospital to anyone.
I Love them to death, but they brought me back twice. Can't nobody tell me nothing else about them. They did my brain surgery and you couldn't even tell it if you look at me if I told you. So thanks Dr... more Roberts and Dr Powell for everything I wouldn't trade you all for nothing.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 16.0% (equal to the the national rate)
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