I wanted to give no stars but my Dr is great..But if you have to have pre admission testing that dept is a nightmare.My appt was for 9:30 I was told to be there by 9:10 so I called in the morning knowing... more I probably would be late the lady informs me that my appt isn't till 9:30 so getting there at 9:20 would not be a problem.So I get there at 9:20 and was handed a BLK transformer and told when it flashes and buzzes you'll be called so I go sit down and wait and my transformer is flashing red but not buzzing so I ignore it the first time the second time I get up go to the door and and tell the girl my transformer is flashing she says well no one called you I don't see it flashing so I sat down as soon as I sat down it starts flashing again I get up go to same rude girl and she says I told u it would buzz no one called you I then said to her maybe something is wrong with transformer she says laughing ok I'll get another one in between time three patients came from the back and done it was 9:50 and employees going and getting food one lady I'm assuming supervisor says what time was your appt I said 9:30 she says what time is it now I said 9:50 as she was one of the many employees I saw go on break and come back I know everyone is intitle to a break but there should be enough coverage for patient's needs and appt times.She goes in the back comes back out about five minutes later and says to me your are next well next was at 10:09 then went to get my testing done finally at 10:20.Plus I want to add I had a ekg test done and over less then a minute,blood work done less then a minute so I'm really not understanding why so long to wait for an appointment that was scheduled.Oh and valet parking well I waited for my car and getting into my car the guy says to me you have a flat I said how he then tells me you came in like that I did not have a flat and why didn't you page me or leave my car parked in the front instead of driving on it then I said did u write it on the slip he grabbed slip from my car pushing me out the way and looks at card and puts in his pocket then proceeded to tell me where the gas station is to put air in my tire.At this point I'm really frustrated and just get in my car and ride to a gas station on a flat tire that I didn't have when I gave them my keys.
Fantastic experiences with this hospital and ER. Here with my wife tonight, staff has been outstanding. Extremely polite, helpful, and upbeat. Very short wait time, even though the ER is busy, and the... more doctor walked into the exam room behind us. IV and meds were started minutes after the exam.
My father was also hospitalized here briefly, same wonderful experience.
I was a pt there for 2 dayson the med surgical floor, my room was 5109. First off, the nursing staff was so unprofessional, they didnt know what they were doing and ive been an RN for 11 years. 2nd, i... more went down stairs to the cafeteria just to geg some soup n a pepsi, i was gone 5 minutes and my nurse, india, called security and the put out an APB on me, lmao, for leaving the floor, i wasnt told i couldnt. When i got back to my room, i felt as though i just broke out fdom prison and was yelled at by my nurse indie and her collegues..the ENT dr came into see me shile i was gone 5 minutes and stated, im not waiting for him, he is fine, and im not comi mg back to see him... what kind of dr who is suppose to help and heal people would say such a thing? And assbag one thats for sure. 3rd, the drs their try n keep you admitted for weeks at a time, i was discharged yesterday by my dental surgeon dr emerson, BRILLIANT MAN AND HE WAS SO PROFESSIONAL, but then the house PA camr in and stated i cant discharge you due to the fact 1 of ur blood cultures weree positive, i tried to explain to her that theu drew the blood culture when i was getting surgery, 3 days ago, and after i received 14 iv medications for the infecfion, so she said i cannot discharge you, i told her nevermind, get the ama paperwork im leaving. In conclusion, the drs and nursing staffbon the 5th floor are trash, i felt like i was in prison and talked down to the whole time by them...the nursing assistants were very nice though and one of my nurses amanda, weas very nice zzx but other than that it was terrible.... and they are sonslow giving medications, its pathetic... i work in the er at another hospital and i have 11 years experience working on various units in many hospitals along the east coast including deborah heart and lung hospital where i was an open heart nurse, so please whatever you do, DONT GO TO THIS HOSPITAL, THEY WILL KILL YOU EVENTUALLY....
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 16.3% (0.3% above the national rate)
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