Carilion Franklin Memorial Hospital

180 Floyd Avenue, Rocky Mount, VA, United States   |   5404835277   |  
This facility has been reviewed 22 times
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About
Staff & Capacity
55%
(22 reviews)
United States: Ranked #8052
Ranking generated by Best Hospital Advisor

"4 hour wait for..."

Reviewed 4 weeks ago
Anthony Hughes

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Excellent
8
Good
2
Average
0
Poor
0
Terrible
12
Average:
(reviews: 22)
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Anthony Hughes

"4 hour wait for..."

Reviewed 4 weeks ago

4 hour wait for mom to see a doctor still has not been seen
09-26-2017

Review details
0  
Anthony Hughes

"4 hour wait for..."

Reviewed 4 weeks ago

4 hour wait for mom to see a doctor still has not been seen
09-26-2017

Review details
0  
Shirley Mitteldorfer

"Sorry that some people..."

Reviewed 4 weeks ago

Sorry that some people had a bad experience at the hospital. My visit today was perfect. I arrived early to register, received treatment on time and glad that I was treated professionally and was cared... more

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
N/A
Nurses "Usually" communicated well
N/A
Nurses "Sometimes" or "Never" communicated well
N/A

How did the doctors communicate?

Doctors "Always" communicated well
N/A
Doctors "Usually" communicated well
N/A
Doctors "Sometimes" or "Never" communicated well
N/A

How soon did you receive help when needed?

I "Always" received help when needed
N/A
I "Usually" received help when needed
N/A
I "Sometimes" or "Never" received help when needed
N/A

How was your pain controlled?

My pain was "Always" well controlled
N/A
My pain was "Usually" well controlled
N/A
My pain was "Sometimes" or "Never" well controlled
N/A

How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
N/A
Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
N/A
The area around my room was "Sometimes" or "Never" quiet at night
N/A

Were you given information about what to do during your recovery time at home

Yes
N/A
No
N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
N/A
7 or 8
N/A
6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
N/A
No I would not recommend this hospital
N/A
Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Not Available
Aspirin prescribed at discharge
Not Available
Primary PCI Received Within 90 Minutes of Hospital Arrival
Not Available

Preventive Care

Immunization for pneumonia
Rate - 98%
(6% above the national rate)
Immunization for influenza
Rate - 97%
(7% above the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 92%
(6% below the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Not Available
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 15.4%
(0.2% above the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 11.7%
(0.2% below the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 17.3%
(1% below the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 23.1%
(0.1% above the national rate)
Rate of readmission after hip/knee surgery
Not Available
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.6%
(0.4% below the national rate)
There is no indicators supported for this facility. If your hospital is part of major country or region based indicators that you value, please suggest it to us via our suggestion box in the bottom left corner and we’ll consider it's integration.