Made a Sunday Visit to the emergency room because it was the only Doctor/Nurse working within a 30 minute radius of Owenton Kentucky on a Sunday of a Holiday weeekend. I simply needed some antibiotics... more and they couldn't tell me how much my visit would cost me. I asked for an average emergency room visit cost and they couldn't even give me that. How do you provide a service and you can't even tell somebody how much it's going to cost them. Very disappointed in this emergency room and their staff.
Had a good experience with the ER, Registration was nice and quick and also helped me with my insurance information, one of the nurses were quick and caring, Doctor was on top of it as rooms were full.... more Only problem was one Nurse, cant remember the name but was a little distant and seemed to not care, heard her curse once, unprofessional. But you cant let one bad apple ruin the bunch. Caring place.
Similar experiences as others waiting a long time with no one in the hospital. I came to get a surgery wound rewrapped because it was bleeding everywhere and the doctor kept telling me he did not know... more what to do. Got overwhelmed. Asked me how I thought he should wrap it. Did not know how to use Tegaderm. The wound was not wrapped properly as it is a fatty tissue wound with a skin graft over it from a dog bite which requires keeping moist. I have a dry gauze over top of it. Doctor literally said he was removing himself from the situation and left the room. The hospital is dirty. There was a shoeprint on the sheet that covered the bed before I even sat down. When they came to verify my information they asked me if my emergency contact was still the same person and gave me a name I've never even heard of. One of the nurses was talking about punching a patient's face in if he had to continue listening to him run his mouth. I told them I was uncomfortable. I wanted to leave as soon as possible. As I was leaving, the patient was being arrested. This was May 16, 2017. Not even sure if that patient truly deserved being arrested.
A visit I had back in August just due to convenience and location, I was told my situation was not important because the man in the room next to me just passed away. I was told to leave. I wish I knew how to report them to the BBB. I wish Google would allow anonymous reviews because I do not want to be contacted but I think this is something people should know.
Rate of readmission after discharge from hospital (hospital-wide)
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