Castle Medical Center

640 Ulukahiki Street, Kailua, HI, United States   |   8082635500   |  
This facility has been reviewed 109 times
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About
Staff & Capacity
59%
(109 reviews)
United States: Ranked #6087
Ranking generated by Best Hospital Advisor

"Heartless and careless. ..."

Reviewed 7 days ago
Joy N

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Excellent
51
Good
2
Average
0
Poor
2
Terrible
54
Average:
(reviews: 109)
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Joy N

"Heartless and careless. ..."

Reviewed 7 days ago

Heartless and careless. These are just a couple words I will now use to describe your hellish ER staff.
It seems one needs to be bleeding from several orifices in order to receive DECENT medical... more

Review details
0  
Joy N

"Heartless and careless. ..."

Reviewed 7 days ago

Heartless and careless. These are just a couple words I will now use to describe your hellish ER staff.
It seems one needs to be bleeding from several orifices in order to receive DECENT medical... more

Review details
0  
Lu Na

"I appreciate great customer..."

Reviewed 2 weeks ago

I appreciate great customer care and I am sure that there are staff here that do exceptional work. Thank you to all of those type of staff.
But on the flipside you also have careless staff who seem... more

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0  

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

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How did the doctors communicate?

Doctors "Always" communicated well
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How soon did you receive help when needed?

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I "Usually" received help when needed
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I "Sometimes" or "Never" received help when needed
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How was your pain controlled?

My pain was "Always" well controlled
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My pain was "Usually" well controlled
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My pain was "Sometimes" or "Never" well controlled
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How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
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Staff "Usually" explained about medicine before giving to me
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Stagg "Sometimes" or "Never" explained about medicine before giving to me
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How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
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My room and bathroom were "Usually" clean
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My room and bathroom were "Sometimes" or "Never" clean
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How was the area around your room?

The area around my room was "Always" quiet at night
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The area around my room was "Usually" quiet at night
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The area around my room was "Sometimes" or "Never" quiet at night
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Were you given information about what to do during your recovery time at home

Yes
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No
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How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
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7 or 8
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6 or less
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Would you recommend this hospital?

Yes I would definitelly recommend this hospital
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Yes I would probably recommend this hospital
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No I would not recommend this hospital
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Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 100%
(2% above the national rate)
Aspirin prescribed at discharge
Rate - 100%
(1% above the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Rate - 88%
(8% below the national rate)

Preventive Care

Immunization for pneumonia
Rate - 70%
(22% below the national rate)
Immunization for influenza
Rate - 59%
(31% below the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 96%
(2% below the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 0%
(6% below the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 14.6%
(0.6% below the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 12.7%
(0.8% above the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 19.0%
(0.7% above the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 24.0%
(1% above the national rate)
Rate of readmission after hip/knee surgery
Rate - 5.2%
(0.2% below the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 17.1%
(1.1% above the national rate)
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