Haven't been to the ER there in years and I do not plan on returning there on my accord. Instead of wearing a DNR bracelet I will wear a DNG2C ( Do Not Go 2 Charlton) one.
First HIPPA violations... more all day.
When you check in, everyone in the waiting room knows your name and why you are there.
2nd HIPPA violation.
When you are in the shared exam room , You hear the names, address , DOB, and medical treatment of each other. Four people were seen next to me. I know their business and they know mine.
In regard to medical care TX.
Do not go there if you are looking for answers or relief from an illness or medical condition that is not obvious to common folk.
For example .
If your knee is swollen and you are in pain, they will do the minimum of an x-ray. Even though you know and they know it's not a fracture , etc.
They will NOT go beyond that, for example if you have a torn ligament or worse. Don't expect relief or an MRI. They will tell you to see a specialist. The ER is for obvious emergencies and for people you have no where to sleep.
So don't waste your time and money on a co-pay. Take a drive to a teaching hospital like RI or Boston.
I am given a 1 star rather than a zero because the staff - nurses do seem like they genuinely care and actually tolerate a lot of drama from the environment.
You can get a sense that they feel trapped to work there cause it's just a sad place in general that needs an upgrade, more staff,.more space and clean bathrooms.
Ps. I didn't just vent it here I did make an official complaint for their review. Good luck all!
I was take to Charlton Memorial after I missed the last step on a flight of stairs. I broke by left leg, at tibial plateau. The staff in the ER and Xray dept were fantastic at 11 :00 and even after the... more switch. They are always facing lots of rudeness and they act so professional.
Cudos to them all. I had a very good experience. Had to be transferred to RI Hosp for surgery.
Thank you staff.
Hello Facebook! I'm writing this to give some perspective on how South coast Health ( Charlton Memorial Hospital) treets their patience. My husband was admitted to Charlton last night for an lower quadrant... more obstruction. Today I went to see him and to stay the night because this will require surgery. My husband went downstairs to meet me when I arrived. When I got to the hospital my husband was not downstairs. My husband was up in his room very upset. One of the security guards was coming on shift walking out of the garage. He told my husband to go back in the building. My husband complied and went back in the building. The security guard followed my husband up to his room antagonizing him telling him it's agenst the law to go outside with an IV. The security guard followed my husband to the nurses station and continued antagonizing him. As this is taking place the nursing staff are laughing and snickering and not making any attempt to tell the security guard that his behavior is inappropriate. This is quite concerning. My husband was so upset he was in tears and they had to give him adivan to calm him down. When you are at a hospital you tend to think you will see compassion, great care and and the ability to maintain that. I would like my friends on Facebook to share this so word can get out there about the inadequacy of care at South Coast Health (Charlton Memorial Hospital). So just an update on the status the nursing supervisor came up to the floor to speak with my husband. My husband was told he could go to the upper floor to visit my brother (his brother in-law) upon going to the upper floor the receptionist stated that he was from the upper floor. As we were both in the room visiting my brother the same nursing supervisor came in the room in front of my handicap brother and told my husband to go to his room. This is harassment.
Rate of readmission after discharge from hospital (hospital-wide)
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