Not even a patient and not even treated like a human being. Left my aged mother in a soiled gown. Went to nurse station, nobody there. Staff dont give a damn, even security. Looking for a lawyer to sue... more the pants off this hospital. Woulda been better at St Johns. And it goes deeper
They are an amazing team. Always very kind to me and work quickly as they can to solve my problems. In the ER at 8p.m. and out before 10p.m. Excellent manners and support when I was a crying mess. Had... more all my kids here as well, just the best staff and I can't say more good about them.
Rushed my hubby in today at their ER because he had a hard time breathing, extremely high BP, hands clamping, and speech slurred. I got there before 11 am and NOBODY was outside. There’s a sign that... more says “complimentary valet parking” but NO ONE was there. I saw a car further in front of me and 2 nurses were trying to get someone on a wheelchair. I called them and asked if someone can also come and help my husband. I have a toddler in the car so I can’t do much!
Finally, one nurse walked back in and called a couple others that came out with a stretcher. They took him in but I can’t go with him as I still have my baby in the car. Took about 10 minutes before the valet parking guy finally walked up to his desk.
I ran in and the girl at the ER desk told me I can’t go in with my toddler. So, there I was... left at the waiting area trying to call my hubby’s PCP. Meanwhile, I have no clue how he’s doing in there as I also have his phone with me. I was fortunate, a friend came ASAP to help watch my little boy.
I walked in and found my hubby in his room, tubes hooked and all. Then the ER Doc walks in and tells us that they don’t really have a diagnosis. He just thinks it’s a panic attack. Seriously?!!! That’s the best answer they can give?!! Despite their lack of tests, he still managed to just say “oh, it’s just some sort of panic attack!”. And then further tells us we will have to wait for a call from our PCP. And they said our PCP will have access to their records. They gave him something to lower his BP and somehow that worked. And then told him his potassium is low. Then they gave him a concentrated potassium chloride knowing that this concentrated form will burn through his veins. Hubby then screamed with pain. I called the nurse and asked him if this is absolutely necessary. He just said “well, yeah.. I guess not!”. Took him a while to finally take this drip off hubby’s arm. I swear I could just stick this needle up his throat and then ask him how that feels!
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.9% (0.1% below the national rate)
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