I want to preface this by saying that I'm not one to quickly "judge" a medical facility. I understand the stresses involved and that people can make mistakes. Unfortunately, people's lives are affected... more by these mistakes. My brother was misdiagnosed with gastritis when in fact, his gall bladder was "the worst" his surgeon had seen in his 30+ years of general surgery. My brother was dangerously close to becoming septic because they misdiagnosed him... twice. Fast forward to my own issues with my pesky gallbladder. I had to see them three separate times for my gall bladder. When an attack happened, I didn't care where I went. I just wanted relief and I wanted it then. All three times the ER Doctor told me that it wasn't emergent... it wasn't time for surgery. I finally found a surgeon associated with Gwinnett Medical that would listen to me and look over my scans and labs. He took one look at everything and told me to go straight to the hospital for pre-op that day. Apparently there are stages to gall bladder trouble. I was almost to the tipping point of the last stage. I had JUST seen the doctors at Clearview the day before.
I feel as though this hospital has gotten complacent... not all, but mostly. They are quick to dismiss and they don't really listen. My brother and I weren't pill chasers, we needed relief, we needed surgery, and we were failed.
I have never been to a medical facility where the staff is so extremely rude. I was in the E.R. for treatment and the nursing staff was extremely cold a heartless. Whenever the nurses and cna's were helping... more one another, thank you and your welcome was apart of their vocabulary. However, every single time I told my nurse Thank You, like a polite human being would, I would get no response what-so-ever. Seriously, I don't know what is going on with this place but these nurses and doctors seriously need some bedside manners.
I have had very different experiences here. You can find just about anything that you are looking for. Several people have posted about hours and people not answering the phone. This is not the hospital.... more It is connected but these are individual doctors and their practices. The main issue I have run into is how hard it is have open communication between doctors when dealing with one issue.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 16.5% (0.5% above the national rate)
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