Cooley Dickinson Hospital Inc,the

30 Locust Street, Northampton, MA, United States   |   4135822000   |  
This facility has been reviewed 42 times
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Staff & Capacity
54%
(42 reviews)

"Amazing ER, walked right..."

Reviewed 2 months ago
Christina Lockwood

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Excellent
16
Good
1
Average
1
Poor
3
Terrible
21

This facility has been reviewed 42 times
54%
(42 reviews)
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(reviews: 42)
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Christina Lockwood

"Amazing ER, walked right..."

Reviewed 2 months ago

Amazing ER, walked right in, welcomed by many happy, smiling, concerned, engaging staff members all along the steps in my care. Can’t say enough good things about my experience. I got the care I needed... more

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K Riv

"Had an interview in..."

Reviewed 2 months ago

Had an interview in the hospital, extremely unprofessional. Was told by them at the interview that they perfer to hire individuals that graduated from STCC- since they have a relationship with them (and... more

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Melissa Jillson

"The nurse we had..."

Reviewed 2 months ago

The nurse we had when I went with my 2 year old was amazing.. as for the doctors not so much. Went there two days in a row. Due to high fevers(105) my son was sent away both times because he was acting... more

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
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Nurses "Usually" communicated well
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Nurses "Sometimes" or "Never" communicated well
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How did the doctors communicate?

Doctors "Always" communicated well
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Doctors "Usually" communicated well
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Doctors "Sometimes" or "Never" communicated well
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How soon did you receive help when needed?

I "Always" received help when needed
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I "Usually" received help when needed
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I "Sometimes" or "Never" received help when needed
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How was your pain controlled?

My pain was "Always" well controlled
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My pain was "Usually" well controlled
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My pain was "Sometimes" or "Never" well controlled
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How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
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Staff "Usually" explained about medicine before giving to me
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Stagg "Sometimes" or "Never" explained about medicine before giving to me
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How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
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My room and bathroom were "Sometimes" or "Never" clean
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How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
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The area around my room was "Sometimes" or "Never" quiet at night
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Were you given information about what to do during your recovery time at home

Yes
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No
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How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
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7 or 8
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6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
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Yes I would probably recommend this hospital
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No I would not recommend this hospital
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Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 92%
(6% below the national rate)
Aspirin prescribed at discharge
Rate - 100%
(1% above the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Not Available

Preventive Care

Immunization for pneumonia
Rate - 96%
(4% above the national rate)
Immunization for influenza
Rate - 94%
(4% above the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 97%
(1% below the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 0%
(6% below the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 12.3%
(2.9% below the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 11.7%
(0.2% below the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 19.9%
(1.6% above the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 22.4%
(0.6% below the national rate)
Rate of readmission after hip/knee surgery
Rate - 5.9%
(0.5% above the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 16.0%
(equal to the the national rate)
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