In town for work I was unfortunate enough to have by big toe nail ripped off. I'm pacing my hotel room trying to stop the bleeding and I called my insurance. They sent me to an urgent care that was closed.... more I finally called 911 and asked for the nearest hospital and had my driver take me there.
The intake process was rather painless (pun intended) and the staff were all warm and helpful. Oh, speaking of that... my driver dropped me off at the wrong end of the hospital so the receptionist called someone and a security guard walked all the way over from the ER with a wheel chair to take me all the way back.
All told I was there for a few hours but after all was said and done I left there better than I arrived and educated on what to do from here to recover. There was even a piece of information I forgot that was told to me so I called back to the hospital and got sent to someone in the ER right away. The PA that answered my call was, again, very helpful and took the time to answer all of my questions.
The biggest takeaway from this for me is that I feel I can trust these people and that's a big win for me.
This hospital is the worse. It took them almost 2 hours just get my husband a blanket. The personnel were inpersonal playing grap ass and joking around in the ER....totally unacceptable when people are... more sick and in need of medical care. What happened to making you feel like you are a valued patient. Once admitted you aren't in better hands. Beware if you are at risk for fall. There is no one around that cares. Food is terrible and playing music loudly is not soothing. My recommendation is... have the ambulance take you to Loma Linda or Anaheim Memorial stay away from Corona Regional.
Worst ER experience ever!!! ER staff literally has no sense of urgency or compassion. I just brought my 15 month old son in with a head trauma while I sat for a CT... more scan in an empty waiting room I finally after almost 2 hours realized I needed to take him to a better hospital and left! Never ever again should anyone trust the life of their loved one to this hospital! They serious have no idea what they are doing!!!
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 16.2% (0.2% above the national rate)
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