Overall a very positive experience. Emergency room staff was attentive and professional. The wait was essentially zero but I chalk that up to good timing. The doctors and nurses were friendly and knowledgeable.... more The facility was clean and had good amenities. The food was of a good selection and not too bad. Only real issue; maintenance was scheduled for my room the day I was admitted and instead of postponing or fixing it before bringing me into the room, they insisted on removing me from the room for 20 minutes so they could finish the work...Very annoying, especially as ill as I was. After refusing and demanding a manager, I was shocked at how poorly the administrator handled the situation. My wife had to keep the peace because this woman actually told me I could leave if I didn't like it. Absolutely ridiculous for a person in her position!
One star only because I can't give zero. My husband went in for a shot for his sciatica and the doctor told him to come back in a week if he still had pain. Tried to get a second appointment and they said... more it was too difficult to get in touch with the doctor for his approval. They would have to fax him and that was too much trouble. Then they wanted my husband to see someone else and go through the process all over again...more $ for them I guess. Talked to another person at the pain clinic and she said she would set it up for him to get the shot. Over two weeks later, got another call saying no, that couldn't be done, he would have to come in for the whole approval process again. Absolutely horrible experience. Finally told them to forget the whole thing. We are going elsewhere.
Receptionist at the front desk had no idea what she was doing. Even admitted to person over the phone "I will attempt to put you on hold". Was rude in response to my family members injury, "wowww". Waiting... more time was highly unreasonable for "emergencies". No family members were allowed in with their loved ones in care. When waiting time had been over 2 hours, when asked how long we would have to wait any longer, we got the response of "I think the patient will be discharged soon". Bad service and bad staff.
Rate of readmission after discharge from hospital (hospital-wide)
There is no indicators supported for this facility. If your hospital is part of major country or region based indicators that you value, please suggest it to us via our suggestion box in the bottom left corner and we’ll consider it's integration.