Covenant Medical Center

3421 West 9th Street, Waterloo, IA, United States   |   3192728000   |  
This facility has been reviewed 33 times
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About
Staff & Capacity
61%
(33 reviews)
United States: Ranked #6347
Ranking generated by Best Hospital Advisor

"HORRIBLE experience in the..."

Reviewed 4 days ago
Michelle Daniels

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Excellent
14
Good
3
Average
0
Poor
2
Terrible
14
Average:
(reviews: 33)
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Michelle Daniels

"HORRIBLE experience in the..."

Reviewed 4 days ago

HORRIBLE experience in the ER ! Have and 11 ur old.with autism/aspbergers ODD AND ADHD . He had to be admitted to ER bc of violent meltdown. VERY violent meltdown. After being locked in a room for 2 days... more

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0  
Sara Pulec

"Not to happy about..."

Reviewed 4 weeks ago

Not to happy about this place. I had my daughter in 2015 the lady that came in so me and my daughter dad can do the birth certificate well he forgot his ID and so she told us she will shred the birth certificate... more

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0  
Sara Pulec

"Not to happy about..."

Reviewed 4 weeks ago

Not to happy about this place. I had my daughter in 2015 the lady that came in so me and my daughter dad can do the birth certificate well he forgot his ID and so she told us she will shred the birth certificate... more

Review details
0  

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
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Nurses "Usually" communicated well
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Nurses "Sometimes" or "Never" communicated well
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How did the doctors communicate?

Doctors "Always" communicated well
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Doctors "Usually" communicated well
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Doctors "Sometimes" or "Never" communicated well
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How soon did you receive help when needed?

I "Always" received help when needed
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I "Usually" received help when needed
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I "Sometimes" or "Never" received help when needed
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How was your pain controlled?

My pain was "Always" well controlled
N/A
My pain was "Usually" well controlled
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My pain was "Sometimes" or "Never" well controlled
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How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
N/A
Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
N/A
The area around my room was "Sometimes" or "Never" quiet at night
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Were you given information about what to do during your recovery time at home

Yes
N/A
No
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How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
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7 or 8
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6 or less
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Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
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No I would not recommend this hospital
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Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 98%
(equal to the the national rate)
Aspirin prescribed at discharge
Rate - 100%
(1% above the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Rate - 89%
(7% below the national rate)

Preventive Care

Immunization for pneumonia
Rate - 86%
(6% below the national rate)
Immunization for influenza
Rate - 87%
(3% below the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 98%
(equal to the the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 7%
(1% above the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 15.8%
(0.6% above the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 12.1%
(0.2% above the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 16.2%
(2.1% below the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 20.3%
(2.7% below the national rate)
Rate of readmission after hip/knee surgery
Rate - 4.8%
(0.6% below the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.3%
(0.7% below the national rate)
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