Covenant Medical Center

3421 West 9th Street, Waterloo, IA, United States   |   3192728000   |  
This facility has been reviewed 32 times
Write a review
About
Staff & Capacity
57%
(32 reviews)
United States: Ranked #7296
Ranking generated by Best Hospital Advisor

"My uncle discharged from..."

Reviewed 3 weeks ago
Shawna Olson

Is this not the provider you're looking for?


Excellent
11
Good
3
Average
0
Poor
6
Terrible
12
Average:
(reviews: 32)
Sort
Order by

Shawna Olson

"My uncle discharged from..."

Reviewed 3 weeks ago

My uncle discharged from hospital was terrible. Needed feeding tube formula but was not organized and home health closed. Dr wrote wrong script that pharmacy could not fill so had to go back to 3rd floor... more

Review details
0  
Randall Winkey

"The doctors are great..."

Reviewed 1 month ago

The doctors are great - the Covenant (Mercy) system not so much. Scheduling is a challenge. Adequate staffing is ridiculous. The wait at admissions can be lengthy with one person doing it all. Phone... more

Review details
0  
Randall Winkey

"The doctors are great..."

Reviewed 1 month ago

The doctors are great - the Covenant (Mercy) system not so much. Scheduling is a challenge. Adequate staffing is ridiculous. The wait at admissions can be lengthy with one person doing it all. Phone... more

Review details
0  

No ratings yet

Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
N/A
Nurses "Usually" communicated well
N/A
Nurses "Sometimes" or "Never" communicated well
N/A

How did the doctors communicate?

Doctors "Always" communicated well
N/A
Doctors "Usually" communicated well
N/A
Doctors "Sometimes" or "Never" communicated well
N/A

How soon did you receive help when needed?

I "Always" received help when needed
N/A
I "Usually" received help when needed
N/A
I "Sometimes" or "Never" received help when needed
N/A

How was your pain controlled?

My pain was "Always" well controlled
N/A
My pain was "Usually" well controlled
N/A
My pain was "Sometimes" or "Never" well controlled
N/A

How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
N/A
Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
N/A
The area around my room was "Sometimes" or "Never" quiet at night
N/A

Were you given information about what to do during your recovery time at home

Yes
N/A
No
N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
N/A
7 or 8
N/A
6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
N/A
No I would not recommend this hospital
N/A
Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 98%
(equal to the the national rate)
Aspirin prescribed at discharge
Rate - 100%
(1% above the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Rate - 89%
(7% below the national rate)

Preventive Care

Immunization for pneumonia
Rate - 86%
(6% below the national rate)
Immunization for influenza
Rate - 87%
(3% below the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 98%
(equal to the the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 7%
(1% above the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 15.8%
(0.6% above the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 12.1%
(0.2% above the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 16.2%
(2.1% below the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 20.3%
(2.7% below the national rate)
Rate of readmission after hip/knee surgery
Rate - 4.8%
(0.6% below the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.3%
(0.7% below the national rate)
There is no indicators supported for this facility. If your hospital is part of major country or region based indicators that you value, please suggest it to us via our suggestion box in the bottom left corner and we’ll consider it's integration.