I have arrived at the hospital by ambulance a couple of times. I was treated so well. I have no problems when I go there. Where I really rate a five plus would be the wound center. Dr Colesin is amazing.... more Very professional but very gentle and kind at the same time. He has been treating my feet for some time now. The nurses at the wound care should all get accommodations. Just love everyone. They too care so much. I feel very confident that the wound care and personal will get rid of my last ulcer. I could just keep going but hopefully I have made it an easy decision as to where to go for wound care. Good luck all and thanks for listening. Hope this helps someone.
My uncle was rushed in by ambulance from a nursing home at 1am, the staff was beyond amazing. Dr. Chris H and staff were over loaded with multiple ambulances arriving. (I saw 6 coming in same time frame) ... more />
As we were waited for test results for my uncle, I watched the staff as they calmly ran around...but what I saw it was kind of amazing, they worked flawlessly together helping each other out. They seem to check with each other, quietly confirm things with each other while being productive....the communication was a big part of them working so seamlessly together. The technician we had Travis was outstanding, always popping his head in to see how we were doing, checking with the others to see what needed to be done and then off to do what what was asked or needed. The nurse I wish I could remember her name... best sense of humor put a smile on our face, so sweet and caring with my uncle, just so wounderful.
Also well deserved recognition to Patty ? she is part of their housekeeping team in the ER.
What is amazing about her, as I was there for many hours till we were transferred to Hartford Hospital, I watched her be an asset to the TEAM. As someone who has worked my way from the bott up in the medical field, I can appreciate how she was assisting doctors, nurses and Techs by helping care for family or patents, by this is mean offering to get a blanket or a drink so then the technician/nurse can focus on more pressing tasks. I never once herd her say thats not my job, or let me get someone, ... that does not appear in her nature...she was helping or offering to help any of the staff that needed assistance all while doing her job swiftly and quickly. She herd my cell phone was almost dead and I was going to ride in the ambulance to Hartford with my uncle, she didneeds know me, but she came to me and said i am going ti get me cell charger and your gonna take it with you....and did it, gave me her cell phone charge....unbelievable and so kind. I can not express my gratitude to the staff and Miss Patty. Please take the time to recognize the outstanding staff. A person who feels valued & recognized will always do more or go above and beyond.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 16.2% (0.2% above the national rate)
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