I went to the ER on a Sunday with concern for blood clot. They can’t do ultrasound on Sunday’s I’m told but I can come back in the morning for an ultrasound at 8am. I come back the next morning and... more wait 45 minutes to be seen after going through registration only to be told I can’t be seen and I have to call scheduling myself to make an appointment. I call scheduling and find out they don’t do the ultrasound I need done at this location. I also can’t get it done with it not being included in an ER visit or my insurance won’t cover it. So now I’m stuck having to either fax my prescription to OSU or just start all over with another ER visit. Waist of time, let’s hope I really don’t have a blood clot.
First thoughts were good. Nice facility and triage nurse was exceptional. The nurse practioner was very kind, the nurses were sweet, and also the radiologist was nice. I wish they were able to answer my... more questions about my diagnosis a little better.
The nurses had a hard time getting an IV in me. After several tries, three nurses, and two ultrasounds, the third nurse was able to get in an IV. I wished the others could of done it without as many pokes, or without digging so long with the needle.
The worst experience was the follow-up nurse call today, at least I think she was a nurse. Her name was Jessica. She was very condescending, lacked empathy, and kept trying to talk over me. I felt like she thought my diagnosis was a joke. I hope she never has to go through what I went through. I had a lot of pain when I went to the ER, had been bleeding, was very nauseated, and weak. I hope the nurse that talked to me was just having a bad day, and this was not her usual self.
I went in for constipation and asked for a scan to ensure it was constipation and not something else (like tumor etc). They did not discuss why they ordered other procedures (2 ultra sounds and an urine... more sample...other than they thought I was pregnant but even then they didn't tell me the results, if that why they took my urine!!). Their system was down and so I remained patient with the staff but the doctor did not follow up with the results of anything until I started asking questions of their staff and hanging around the front desk on 4 different occasions. I asked multiple times why they were doing other procedures and not letting me know the results of what they were testing me for, constipation, which I initially came in to their ER reporting as my primary problem.The more I asked questions about why they were doing every thing but scan my stomach, the less information I got about my results and mixed messages about why they were giving me 2 ultra sounds!! And at the end the doc walks in and states that I have a lot of poop in my intestines and walks out!!! I was done! I was prescribed a 2 dollar magnesium laxative and sent home to follow up with my other doctor and obygn. I pray to God their bill isn't outrageous for telling me what I already know..i'm constipated and have a fibroid (which I told the staff before the 2 ultrasounds). The lady at the front desk was wonderful and the woman who did my xray was very kind and assisted me in getting discharged after 4 hours, for which I have them 1 star.
Rate of readmission after discharge from hospital (hospital-wide)
There is no indicators supported for this facility. If your hospital is part of major country or region based indicators that you value, please suggest it to us via our suggestion box in the bottom left corner and we’ll consider it's integration.