Duke University Medical Center

2301 Erwin Road, Durham, NC, United States   |   (919) 684-8111   |   Website   |  
This facility has been reviewed 55 times
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About
Year Established: 1930
Duke University Hospital has been recognized as one of the world's great health care providers by such publications as TIME and U.S.News & World Report.
Staff & Capacity
Beds: 938
Employees: 8,759
66%
(55 reviews)

"Had a knee replacement..."

Reviewed 3 months ago
Dana Stone

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Excellent
25
Good
5
Average
3
Poor
5
Terrible
17
Other:
(1)
Average:
(reviews: 55)
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Dana Stone

"Had a knee replacement..."

Reviewed 3 months ago

Had a knee replacement there and the entire experience was smooth and professional from the moment I entered. The nurses who tended to me prior to surgery were fantastic, as were the doctors who administered... more

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Steve Doherty

"A 3rd world hospital..."

Reviewed 3 months ago

A 3rd world hospital with an undeserved world class reputation. There are small islands of quality care here surrounded by a sea of mediocrity. Cleanliness and non working facilities are a major issue... more

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Frank Jackson

"Had internal bleeding waited..."

Reviewed 3 months ago

Had internal bleeding waited 2 hours in the waiting room with no meds. When we asked the staff what's the hold up and that I am in extreme pain they stated that I have to wait for a doctor before I can... more

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

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How did the doctors communicate?

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How soon did you receive help when needed?

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I "Sometimes" or "Never" received help when needed
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How was your pain controlled?

My pain was "Always" well controlled
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My pain was "Usually" well controlled
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My pain was "Sometimes" or "Never" well controlled
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How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
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Staff "Usually" explained about medicine before giving to me
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Stagg "Sometimes" or "Never" explained about medicine before giving to me
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How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
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My room and bathroom were "Usually" clean
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My room and bathroom were "Sometimes" or "Never" clean
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How was the area around your room?

The area around my room was "Always" quiet at night
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The area around my room was "Usually" quiet at night
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The area around my room was "Sometimes" or "Never" quiet at night
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Were you given information about what to do during your recovery time at home

Yes
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No
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How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
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7 or 8
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6 or less
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Would you recommend this hospital?

Yes I would definitelly recommend this hospital
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Yes I would probably recommend this hospital
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No I would not recommend this hospital
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Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 100%
(2% above the national rate)
Aspirin prescribed at discharge
Rate - 100%
(1% above the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Rate - 99%
(3% above the national rate)

Preventive Care

Immunization for pneumonia
Rate - 84%
(8% below the national rate)
Immunization for influenza
Rate - 78%
(12% below the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 99%
(1% above the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 2%
(4% below the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 14.5%
(0.7% below the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 8.9%
(3% below the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 20.2%
(1.9% above the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 22.3%
(0.7% below the national rate)
Rate of readmission after hip/knee surgery
Rate - 5.5%
(0.1% above the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 17.0%
(1% above the national rate)
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