You call and politely explain the reason for the call to the clerk. Before you finish your sentence they will transfer you to an extension that does not accept messages. You’ll hear the automated voice... more say that the extension isn’t set up just before it hangs up on you. They are rude, unprofessional hacks who are the only option in town so they feel they can treat you however they want. A lot of the time the line will just ring and ring. I guess the presumption is we should be grateful they decided to answer in the first place. If the staff answering calls are expendable, as I’m sure they are, management should clean house and fire them all. Start a new culture there. They would be doing the hospital a huge, huge favor with very little effort.
the ER staff is great the only way ppl wait so long is one it depends on how IMPORTANT your “Emergency” is and how many staff are working. if you go in for a stomach ache you aren’t going to go in... more before someone who has a broke bone or has blood coming out of them.
Ok so today I had surgery at east Georgia and I will admit I was scared from all the terrible reviews but I will say I had the most amazing experience. Everyone was so great and my nurse Christine was... more amazing she made everything go so smoothly and was so caring. She completely talked me out of a panic attack and eased all my worries. Thank you so much!! Everyone there was great, fron the registration desk, to volunteers, all the nurses and drs. I didn’t receive anything but caring faces and smiles. Thank you east Georgia!!
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 17.4% (1.4% above the national rate)
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