The hospital and their staff are GREAT!!!!!!!!!! THATS WHO THE STARS ARE FOR...... Now on to the ER I had a broken arm it was wrapped and I was sent on to find an orthopedic Dr. Well I could not find... more a Dr to take my insurance in Jefferson parish. So back to the ER as the pain was HORRIBLE The Dr walks in gives me a shot for pain and HOLLERS at me not to come back here. I was APPALED to say the least. I worked in the medical profession for 25 yrs in ERs and ICUs and cannot believe a Dr acts like that for an obvious broken arm. YET AGAIN I was sent away. I went to University and had to have surgery and I now have nerve damage from an unset broken arm for 2 days. Now back to the hospital and staff again they are wonderful I have been in the hospital 3 times (not for the arm) and I had great Dr's the best nurses and a wonderful staff. If EJ can get the ER in line then I think they would have the best on the east bank
Their phone etiquette is horrible. I was having a horrible toothache, explaining to the operator or whoever about the pain I was having and what was going on, and she was rude and short with me. Didn’t... more let me even finish explaining myself.
This has been the worst experience ever. You'd think the nurses, doctors, and staff would have more hospitality and be kind especially since people are coming here for medical emergencies etc. However,... more they have been nothing but rude and as I have been sitting here for over eight hours I've just been told that my mother hasn't even been seen yet. Don't come here you will regret it. My mom is sitting with a broken shoulder and completely cut open, bone deep, finger. She should be helped immediately but is sitting instead for hours upon hours practically just awaiting to get some type of infection. Do yourself a favor and never come here and experience this.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 14.7% (1.3% below the national rate)
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