Eisenhower Medical Center

41 Bob Hope Drive, Rancho Mirage, CA, United States   |   7603403911   |  
This facility has been reviewed 48 times
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Staff & Capacity
58%
(48 reviews)

"I've now experienced JFK..."

Reviewed 1 month ago
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Excellent
19
Good
3
Average
0
Poor
5
Terrible
21

This facility has been reviewed 48 times
58%
(48 reviews)
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(reviews: 48)
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Google user

"I've now experienced JFK..."

Reviewed 1 month ago

I've now experienced JFK and Eisenhower ER and Eisenhower wins. . Yes it was a slow process today but obviously they triage to care for more serious/critical patients first. I felt that staff was very... more

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jo S

"This is a fake..."

Reviewed 1 month ago

This is a fake hospital all the way around. They are not interested in helping people they are interested in conning rich people out of money to build and build on their property to make it as high end... more

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Cynthia Leon

"Terrible E.R.!!!!! I..."

Reviewed 2 months ago

Terrible E.R.!!!!! I waited 1 hour to be called in. They weren't even busy, since the waiting area was literally empty. They took blood, urine and did an E.K.G. Now go wait out in the waiting area... more

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
N/A
Nurses "Usually" communicated well
N/A
Nurses "Sometimes" or "Never" communicated well
N/A

How did the doctors communicate?

Doctors "Always" communicated well
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Doctors "Usually" communicated well
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Doctors "Sometimes" or "Never" communicated well
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How soon did you receive help when needed?

I "Always" received help when needed
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I "Usually" received help when needed
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I "Sometimes" or "Never" received help when needed
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How was your pain controlled?

My pain was "Always" well controlled
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My pain was "Usually" well controlled
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My pain was "Sometimes" or "Never" well controlled
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How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
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Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
N/A
The area around my room was "Sometimes" or "Never" quiet at night
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Were you given information about what to do during your recovery time at home

Yes
N/A
No
N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
N/A
7 or 8
N/A
6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
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No I would not recommend this hospital
N/A
Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 98%
(equal to the the national rate)
Aspirin prescribed at discharge
Rate - 98%
(1% below the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Rate - 89%
(7% below the national rate)

Preventive Care

Immunization for pneumonia
Rate - 81%
(11% below the national rate)
Immunization for influenza
Rate - 82%
(8% below the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 97%
(1% below the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Not Available
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 13.9%
(1.3% below the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 9.6%
(2.3% below the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 16.9%
(1.4% below the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 18.4%
(4.6% below the national rate)
Rate of readmission after hip/knee surgery
Rate - 3.9%
(1.5% below the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 13.9%
(2.1% below the national rate)
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