I am in the middle of a serious medical issue and went to the ER because I have to starve myself because it's so painful to digest food. Instead of any testing I am deemed "crazy" and sent for a 72 hour... more hold. I got to the "nut house" late at night and was given my belonging. I immediately filed an incident report that my meds and $20 were missing from my personal items. Early the following morning I was released as the psychiatrist did not want a seriously ill and physically disabled patient who did not have a mental health issue. Also, the "crazies" get violent unexpectedly and it was a very unsafe setting for a spinal disabled person. I left West Pines and called the patient rep about my missing money and meds. I also contacted the police since the med was a controlled substance. The patient rep lied to the police and said she called me about my med, she actually was calling while I was speaking to the officer who basically called me a liar and said that I was contacted about the med. The officer also told me the hospital staff said my daughter stole my money when she came to get my car and keys. That was an outright lie and my daughter confirmed the staff went through my purse and gave her the keys. I was appalled the patient rep and staff lied to the police. Luckily, they have cameras everywhere and the tapes are being reviewed by the police and the thieving staff will most likely be caught and prosecuted.
I called the surgeon I was supposed to see in 2 weeks and told her my issues and she told me go to the ER. I told her I did and what happened, needless to say she was absolutely appalled and they bumped my appointment up a week. I received zero medical care at Good Sam, the patient rep and staff lied, and obviously they have a thief or group of thieves working together to steal from patients. I am also making a complaint with the state because they are very neglectful to patients, and patient profiling and dumping is illegal.
I recently had general surgery to have my gallbladder removed. This was my first time having surgery and my experience was really, really good. All my questions were answered. People were very compassionate... more and attentive. I never laid around wondering if I had been forgotten about or what was happening next. I got into the surgery room right on time. I was nervous and a bit scared, but I felt in very competent and caring hands. Thank you to all the medical staff.
Freaking horrible. I had to take my mom for a blood transfusion, which is something I would consider slightly serious. Apparently the really rude guy in red scrubs doesn’t think you’re important or... more you’re family’s important at all. I asked how much longer we might wait and I add I asked nicely, (seeing as we waiting and HOUR and A HALF Before EVEN asking the time frame) but hey guy in the red scrubs wanted to act like we were in Alice and wonderland “ No one knows, no one ever knows the the answer to that question, so I don’t know. I asked if there is someone that might know? We’ve been waiting a while. No beds no idea. Oh but maybe your next in line but again No one knows. Well I work in the medical field so. I as a smart women know there are more locations. My mother’s primary care was closed yes, hence the ed visit. But St Joes isn’t the only Ed. So it was really nice to find out his gentleman in red scrubs noted to the primary care we “WALKED OUT” which is not what happened after we played the no one knows game, I went back to my mother who needed a blood transfusion, and weighted out my options. I informed Red scrubs guy I would be going to another ED. I took her to another ED where they were extremely nice, but because of Reds NOTES her primary care never received the labs. So thank you. Definitely know where not to go if we have an emergency.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.4% (0.6% below the national rate)
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