Went in for a head injury to ER about eight years ago and this incident STILL bothers me. Needed one staple to close up a wound. Not too sympathetic; tried to be friendly, while in pain, to let him know... more that I never had a staple or a stitch before...pushed my head back hard into bed and administered without any personal empathy and or explanation of what "he" was doing...and left the room without anything to say! What!? In the people business!? NOT!
Very slow service,spent 9 hours there when my daughter was there for internal bleeding.Took over 6 hours of waiting before she was even seen. The nurses were friendly,but the atmosphere was too casual... more and laid back.Not what you want to see when a loved one is in pain and suffering.Gonna look elsewhere next time.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 16.5% (0.5% above the national rate)
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