Came in this afternoon and the Receptionist was really pleasent.....the triage nurse was a little rude
And the ER nurse couldn't be bothered
Thank goodness the Dr came right away and was awesome... more
I was about to leave and go to Mercy
This is an exceptional hospital and overall medical center. The ER, hospital, pharmacy and clinic is all staffed with wonderful professionals from the office staff and medical staff. I deal with a rare... more disease and have my specialty doctors at Mayo clinic but use Northland medical for my local needs which are many.
I have lived all over the U.S. and have been sick for over fifteen years. So I have been in many ERS and many times an inpatient admmitted from the ER. I've even stayed inpatient at Mayo, UW of Madison, UPMC, and other top rated hospitals. This hospital is just as good and in many instances better, as it's big enough and yet still has small town feel, values, and people.
As far as a clinic, it's wonderful to have everything under one roof and see my primary care physician, get my prescriptions, get labs, get infusions and walk out feeling like a human being and not a number.
As far as negative reviews go, yes you are walking into a hospital where in the ER they treat you like every other ER - on a medical needs based assessment. If you come by ambulance you will not automatically get seen before those walking in the door (that's a myth). You get triaged and the nurse assess you, and you are given a number based on, symptoms, vitals, awarness/consciousness, and pain. Seeing as much as I have in ERS, the nurses know when you are or aren't in pain 99% of the time. Also remember 99% of the people in the waiting room are in pain too. I have waited over 8 hours in the ER waiting area when I lived in a big city, when they are busy they move as fast as they can and this hospital does a great job at it. Also nurses and doctors are human and make mistakes, double check your medical care. It's common sense to double-check what you're given or procedure you're having done.
All in all it's a top hospital in a small town. A rare thing to have and one I am very grateful for.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.3% (0.7% below the national rate)
There is no indicators supported for this facility. If your hospital is part of major country or region based indicators that you value, please suggest it to us via our suggestion box in the bottom left corner and we’ll consider it's integration.