If I could give them negative stars I would. DON'T GO HERE!!!!! My daughter was in a wreck and they did not clean her wounds, rolled her onto her broke ankle to be put half eay on a pan to pee then... more the pee went all over her, they didn't even clean that up, they "forgot" to take out the port in her arm and we had to turn around. THEY SENT A TECH OUT TO THE CAR TO TAKE OUT IN THE CAR!!!! Tech put the gauze on dash to the car that was to go on her arm. Talked to the ER director and she said they could take out the port in a car.
***PLEASE CHECK THE PHOTOS I PUT UP **
I wanted to give huge props to your crew at the hospital. We could not have had a better experience. My 8 month old was brought in by ambulance and the ER took him into a room immediately. Jennifer was... more his nurse and she was FABULOUS. So friendly, attentive to our questions, and handled our baby with care. Shannon was our tech and she was great. She took us to our room once he was admitted. Felecia from the lab came in with a smile and put us at ease. They took all labs at once, so no extra sticking necessary. Donna and her partner (I SO wish I could remember her name because she was WONDERFUL!) came in from X-Ray and talked to our babe the whole time. He didn't flinch when they did the X-Ray and I know it was because they were so good to him. Dr. Sarata was wonderful and answered all of my worried mom questions. He checked our baby out immediately and was in and out the whole time. Upon going to the pediatrics floor, Sheree and Lynn welcomed us. They brought in an extra chair for another family member to stay. In the morning we had Kelly and Jean. All of these nurses were wonderful and brought everything our baby needed our entire stay. They treated him with care and for that I am so thankful! You have an awesome staff and I will use you again for future needs. I really cannot tell you enough good things! Side not too .... We were in the ER and in our room within 2 hours! That's unheard of. Also, your ER renovations with the update screens in each room are awesome! It was so comforting to know where we were in the process!
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.2% (0.8% below the national rate)
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