My husband and I are very thrilled to say our experiences with Flagstaff Medical Center have always been excellent. We have dealt with this hospital off and on for over 13 years. These past 5 have been... more moreso. We live just outside of Holbrook and we have traveled up there because they have one of the best facilities and medical staff around. I highly recommend this hospital.
Now, the ER is a different story. Last time I was there, it took hours for them to care for me because it is so under-staffed. It only had 1 nurse on duty when I was there and she was being run raggedly. The office staff was not cordial nor sympathetic to my needs. Thank goodness it wasn't crowded that evening. I was there over 4 hours. I can imagine the wait I would have had if it were busy.
I highly recommend the hospital but not the ER.
Despite having been born at FMC, and having seen affiliated primary care physicians throughout my childhood, NAZ Healthcare completely destroyed all copies of my medical records. No copies made and never... more digitized, so my whole medical history from birth to age 18 was destroyed by their shoddy recordkeeping. I asked if they still had any record of my birth and they were unsure. Staff were unhelpful, condescending, and took over a week to tell me my records were destroyed following my initial request.
Dr. Rodda had been highly recommended by a family member. And the trip into Flag was well worth it. They never tried to upsell (I have minor eyetooth issues) and the staff treated me with great respect.... more Couldn't be happier
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 14.4% (1.6% below the national rate)
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