Flagstaff Medical Center

1200 North Beaver Street, Flagstaff, AZ, United States   |   9287732009   |  
This facility has been reviewed 54 times
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About
Staff & Capacity
69%
(54 reviews)

"The worst experience I..."

Reviewed 2 months ago
Tom Lambo

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Excellent
32
Good
0
Average
2
Poor
1
Terrible
19
Average:
(reviews: 54)
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Tom Lambo

"The worst experience I..."

Reviewed 2 months ago

The worst experience I ever had !!!
The doc was fast but he could not give me meds because I was driving , he need to get me a prescription for Pain meds . As of now I'm waiting for one hour and... more

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Rachel Smyers

"Consistently incompetent and incomplete..."

Reviewed 2 months ago

Consistently incompetent and incomplete service is provided here. Nobody is perfect, I realize that, but big mistakes are too commonly made at this place and they take advantage of the fact that there... more

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Deborah L Smith

"My husband and I..."

Reviewed 2 months ago

My husband and I are very thrilled to say our experiences with Flagstaff Medical Center have always been excellent. We have dealt with this hospital off and on for over 13 years. These past 5 have been... more

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
N/A
Nurses "Usually" communicated well
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Nurses "Sometimes" or "Never" communicated well
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How did the doctors communicate?

Doctors "Always" communicated well
N/A
Doctors "Usually" communicated well
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Doctors "Sometimes" or "Never" communicated well
N/A

How soon did you receive help when needed?

I "Always" received help when needed
N/A
I "Usually" received help when needed
N/A
I "Sometimes" or "Never" received help when needed
N/A

How was your pain controlled?

My pain was "Always" well controlled
N/A
My pain was "Usually" well controlled
N/A
My pain was "Sometimes" or "Never" well controlled
N/A

How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
N/A
Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
N/A
The area around my room was "Sometimes" or "Never" quiet at night
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Were you given information about what to do during your recovery time at home

Yes
N/A
No
N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
N/A
7 or 8
N/A
6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
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No I would not recommend this hospital
N/A
Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 100%
(2% above the national rate)
Aspirin prescribed at discharge
Rate - 99%
(equal to the the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Rate - 81%
(15% below the national rate)

Preventive Care

Immunization for pneumonia
Rate - 98%
(6% above the national rate)
Immunization for influenza
Rate - 97%
(7% above the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 99%
(1% above the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 4%
(2% below the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 12.5%
(2.7% below the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 9.3%
(2.6% below the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 17.6%
(0.7% below the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 22.2%
(0.8% below the national rate)
Rate of readmission after hip/knee surgery
Rate - 5.0%
(0.4% below the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 14.4%
(1.6% below the national rate)
There is no indicators supported for this facility. If your hospital is part of major country or region based indicators that you value, please suggest it to us via our suggestion box in the bottom left corner and we’ll consider it's integration.