My husband had outpatient retina surgery just over a week ago and his experience with this hospital was outstanding. His retina specialist, Dr. Membreno, performed the operation, which had a successful... more result. As a family member, I was kept informed throughout my husband’s stay, of his status. Every hospital employee was incredibly kind, efficient and professional and attended to my husband’s every need before and after surgery. I rely on Google reviews for information and felt compelled to share our experience.
Multiple bad experiences at Florida Hospital. The most recent was yesterday (7/8/18) when my grandmother broke her ankle. Keep in mind we’re talking about an elderly woman pushing 80. First, she wasn’t... more given any pain medication until I spoke to her nurse in the Emergency Dept. myself. She couldn’t walk so I asked her nurse to bring in a bedpan and help her out. She did, very, very nice, but she left the used bedpan on the drawers. The bedpan was left there until grandma got moved to radiology, who knows how long it was there after that. We arrive in Radiology and none of the nurses knew who she is. They asked her for that information then asked what procedure she was there for. Wow. We were told she was going to be admitted (pre existing circumstances) and once she was done in radiology she’d go to her room. Well, no. We went back to ED and the nurse told the transport lady she had been given a room (which I tried explaining to her) and she had been removed from her dept. After again speaking to the transport person, my grandmother’s nurse, and the charge nurse, she sat in the hallway for at least 25 minutes only in a hospital gown and blanket. I realize what nurses go through especially in ED however I this was not a busy night. There were actually two clean and empty rooms on either side where her stretcher was against the wall. Again, I speak to a different nurse and we’re told it’ll only be a few more minutes. 15 minutes more minutes later she was actually moved. I spoke to a woman at the information desk who had no idea what to do or who to call to help us out. I could go on and on about this disaster but I feel like that’s more than enough. I’d seriously suggest ORMC (or Arnold Palmer for our little loves.)
I was hospitalized here for 3 weeks due to pancreatitis. I was also 31 weeks pregnant. My illness was so severe and unexpected that I was transported here in ambulance from another hospital. Although... more it was long days for me, I could have not hoped for better nurses and team. They made me and my family feel welcomed and always showed great interest. The people in this hospital are really good people.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 18.7% (2.7% above the national rate)
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