Florida Hospital Heartland Medical Center

4200 Sun N' Lake Blvd, Sebring, Fl, United States   |   8633144466   |  
This facility has been reviewed 30 times
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Staff & Capacity
51%
(30 reviews)

"Had to enter the..."

Reviewed 5 months ago
Michael Davila

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Excellent
9
Good
3
Average
0
Poor
2
Terrible
16

This facility has been reviewed 30 times
51%
(30 reviews)
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(reviews: 30)
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Michael Davila

"Had to enter the..."

Reviewed 5 months ago

Had to enter the emergency room on 06/14/2018. At first i was unsure because the lady at the front desk was very blah. But after busting her chops a little she opened up. The nurse that first brought me... more

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Isamar Gonzalez

"Absolutely terrible! If you..."

Reviewed 6 months ago

Absolutely terrible! If you have children And they can make the 2 hour drive to all children’s hospital DO IT!! I have a child with special needs and Florida hospital has nothing to offer him! The doctor... more

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Colleen Robinson

"Such a pleasant experience...."

Reviewed 7 months ago

Such a pleasant experience. My Doctor was a sweet heart! My nurses were so kind and helpful. Even my cleaning people were kind and helpful.Five stars all the way and thank you!

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
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Nurses "Usually" communicated well
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Nurses "Sometimes" or "Never" communicated well
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How did the doctors communicate?

Doctors "Always" communicated well
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Doctors "Usually" communicated well
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Doctors "Sometimes" or "Never" communicated well
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How soon did you receive help when needed?

I "Always" received help when needed
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I "Usually" received help when needed
N/A
I "Sometimes" or "Never" received help when needed
N/A

How was your pain controlled?

My pain was "Always" well controlled
N/A
My pain was "Usually" well controlled
N/A
My pain was "Sometimes" or "Never" well controlled
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How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
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Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
N/A
The area around my room was "Sometimes" or "Never" quiet at night
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Were you given information about what to do during your recovery time at home

Yes
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No
N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
N/A
7 or 8
N/A
6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
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No I would not recommend this hospital
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Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 98%
(equal to the the national rate)
Aspirin prescribed at discharge
Rate - 100%
(1% above the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Rate - 95%
(1% below the national rate)

Preventive Care

Immunization for pneumonia
Rate - 94%
(2% above the national rate)
Immunization for influenza
Rate - 90%
(equal to the the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 97%
(1% below the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 5%
(1% below the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 13.4%
(1.8% below the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 11.5%
(0.4% below the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 18.6%
(0.3% above the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 21.1%
(1.9% below the national rate)
Rate of readmission after hip/knee surgery
Rate - 6.6%
(1.2% above the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.9%
(0.1% below the national rate)
There is no indicators supported for this facility. If your hospital is part of major country or region based indicators that you value, please suggest it to us via our suggestion box in the bottom left corner and we’ll consider it's integration.