Year Established: 1992
Fortis Malar Hospital, formerly known as Malar Hospital, is one of the distinguished multi super-specialty corporate hospitals in Chennai providing comprehensive medical care in areas of cardiology, cardio-thoracic... more surgery, neurology, neurosurgery, orthopedics, nephrology, gynecology, gastroenterology, urology, pediatrics, diabetics and so on.
Established in 1992, Malar Hospital became a household name for tertiary care hospital services in Chennai over the years. Late 2007, Fortis Healthcare – India’s fastest growing hospital network, led by the vision of late Dr. Parvinder Singh of creating an integrated healthcare delivery system in India acquired stakes Malar Hospital Limited. Thus, paving the way to superlative healthcare services. Currently, more than 160 consultants and 650 employees work together to manage over 11000 inpatients in the last year alone. The hospital today has an infrastructure comprising of around 180 beds including about 60 ICU beds, 4 Operation theaters, state-of-the-art digital flat panel Cath lab, an ultra-modern dialysis unit besides a host of other world-class facilities. Fortis Malar today is undoubtedly the most preferred healthcare destinations in Chennai catering to healthcare needs of people across the world. Conveniently located in South Chennai, approximately 12 kilometers away from Central Railway Station & Egmore Railway Station and 13 kilometers away from the Domestic & International Airport, it gives an excellent accessibility to both domestic and international patients.
I was repeatedly asking for the hard copy/soft copy of the blood sample reports during our stay at the hospital more than 15 times to your many staffs whoever comes to duty... more just to know about the health status .
To some of the staffs, I even 3 times repeatedly requested the reports during their shift hours . But any of your hospital staffs have not handed over the reports to me at any point of time. During my stay, all the staffs were telling me that they will give soon and they never rejected to give it.
Surprisingly, I have received hard copies of part of the reports only after making the final payment. This is not fair.
Also, Dengue report is yet to come even after our discharge
The funny part is the staffs are saying that due to hospital rules they will not handover the reports to patients during the stay and will be shown to the patients only after discharge. They are saying this at the last moment . But previously they were promising to handover the reports. I was asking for postal delivery of the reports.
But the hospital staff told me that they will not send by post and they insisted me to come for a review after 8 days and to collect the Dengue reports during that time.
What is the point in collecting the reports when the patient comes for a review and reports after 8 days?
As a responsible father , it is my right to get the reports whoever you are .
FYI . You have asked me the advance payment 50% of the total amount before admission itself and i have paid that too.
We come to big hospitals like you only for the trust and service. If reports are being given to patients only after getting discharged then there is a great process mistake that you are doing which will certainly affect the transparency between the hospital and the patients.
Do not try to do business without ethics to the patients . Patient care and satisfaction/service by the hospital are more important than anything else in this world.
Just call their Primary dial No. 04442892222. . . You can know how worse their service is. . . They put the call on hold again and again and agian but nobody will speak. . . I tried to get an appointment... more for a neurologist. . .I tried again and again for 20 mts no reply received. . .fixed one appointment at Jayam hospital with the same neurologist. . .I expect this hospital to sustain not more than 2 years. . .
The hospital pharmacy: don't ever do the mistake of going there unless you have no choice. They will only give the.meds in full strips even if the Dr. Has only prescribed only half. Reason: hospital policy!... more The men handling the pharmaceutical the are extremely unprofessional and complain all the time. They will take forever to bring your med and they bill at times speed of 5 yr olds. They don't know the difference between otc, vitamins and schedule h drug and will ask you a prescription for them.
The hospital is unprofessional at best. The common pattern being : I WEAR A WHITE COAT AND SO I WILL MAKE YOU WAIT A LIFETIME! EVERY DR. THERE WILL MAKE YOU WAIT FOR HRS TO SEE THEM.
There are a million ways to simplify process. But no. You take an eternity to find the right floor and doctor and then they will make you regret you did by asking you to go to another place to pay. And the atrociousness called Registration. Why should it cost at all for you to type a fee bloody data into the computer?
And the bloody hospital is overstaffed bit nobody will give you the right info.
The hospital doesn't even have a Map or a board on where to go. Every staff there is extremely unprofessional and uninterested. Customer care and service is nowhere in their mind.
You'll see these junior Drs walk around so pricey but they don't even have a drop of skill or etiquette. I wanted to slap them. She was asking my medical history for gynac in front of 15 ppl while they were staring. This is Dr. NITHYA Ramamurthy's junior. The so called Head!
What good are doctors without etiquette. Staff without customer care. A hospital without humanity?
Rate of readmission after discharge from hospital (hospital-wide)
There is no indicators supported for this facility. If your hospital is part of major country or region based indicators that you value, please suggest it to us via our suggestion box in the bottom left corner and we’ll consider it's integration.