1st experience here was wonderful. I depivered my son via csection here, and they made the experience absolutely wonderful. From the nurses to to the dietary staff to the janitorial staff... EVERYONE was... more wonderful.
so when i got sick a few weeks ago and started passing out over and over again, in the middle of the night, we opted to come back to FW to the emergency dept. I was visibly very sick, vomiting and losing consciousness repeatedly. Chilling so bad I looked like I was convulsing. I didn't have to wait, they took me right back. But rhat was literally the only positive thing about this experience. The nurses treated my husband and i both like we were imposing on them by being there, and I've never seen auch a lack of concern im any medical setting. I used to work for msha, they are supposed tonpromote patient centered care... it certainly didnt happem that night. It was never addressed that I was losing consciousness. When my husband asked for a couple more blankets for me, the nurse literally sighed out loud and then took the better part of an hour to being ONE back. I was given anti nausea meds via IV and they took my blood and urine. We were there for well over 3 hours. I MAYBE saw the nuraes and dr. for 4 minutes COMBINED. the dr. was totally uninterested and didnt listen to a word I said...to the point that my discharge paperwork stated that my chief complaint was PELVIC PAIN...what?!?! I never uttered those words, my pelvis was just fine. I was there all that time to be told that they had no idea what was wrong with me and werent interested in doing any testing to find out...it took them over 3 hours just to tell me that. So, I left mad and prerry scared because I didnt know what was happening. I got a prescription for phenergan which made me sleep it off and the vomiting subsided. But I got a bill in the mail, and my part is almost a thousand dollars...out of my pocket. I WILL be fighting this. It may be a losing battle, but I don't plan to get them one red cent from my pocket at least until that doctor is addressed and let known how scared she let me leave there because of her uncaring, unconcerned, dont want to be here attitude. i will never, ever return here for me or any of my family for any reason to the er. i would gladly go back to their birthing center (the only reason i gave them 2 stars...the b.c. deserves 10 stars!!!) ... but the er is a pathetic excuse for patient centered care.
I have had a terrible, crushing, and debilitating headache for about two months, so I finally broke down and went to the ER. They sent me a PA who was rude, condescending, and talked over me whenever I... more was speaking. When I had had enough of this treatment I asked for another provider and asked to see a supervisor. This PA was not aggressively treating this headache, (which isn't normal, especially for me because I don't really get headaches), she wasn't even going to get a CAT Scan of my head to make sure I didn't have a bleed!). After speaking with the charge nurse and supervising MD, who were both very nice and I thought things were going to be ok), the doctor got the CAT Scan done for me. I asked NOT to even LOOK at this PA again, but even in the shape I was in, all three of the staff I had seen came into my room like we were on the Dr. Phil show so we could all air our grievances and be friends again. I WAS IN NO SHAPE TO BE ABLE TO HANDLE THIS SORT OF BS!! I came for help, never asked for any sort of narcotic, opiate, or otherwise. The level of care I received was a complete and utter joke!! This used to be hands down the best facility in the area, but the last couple of times I have had to go there, (and they've been about two years apart), have pretty much been just like this one. I left with the same crushing migraine I went in with and I still have it. Never again Franklin Woods!
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.9% (0.1% below the national rate)
There is no indicators supported for this facility. If your hospital is part of major country or region based indicators that you value, please suggest it to us via our suggestion box in the bottom left corner and we’ll consider it's integration.