Their billing administration service simply can't get it right, even on the third try. Always get and keep full copies of ;your admitting papers to help them figure out where they got lost because their... more knee jerk reaction is that you or your health insurance company messed up.
Had to go to the ER here in the middle of the night when my boyfriend broke his hand. There was only one other patient in the ER and yet it took over two hours to get him settled and x-ray'd. Despite his... more pain ratings, they refused to give him any pain medication and were convinced it was simply a sprain. Only after nearly three hours did they see his clearly broken bone in the x-ray and say "Oh wow, we should probably get you some pain meds?" That visit took wayyyy too long for an empty ER. There were lots of staff ambling about as if they didn't care, and our nurse took his sweet time with everything.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 14.8% (1.2% below the national rate)
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