I'm disappointed the least I can award this facility is one star. If I could I would rate negative 5! I had major back surgery there in 09 and it was a world away from the gutter they call an emergency... more room today. The biggest mistake I made is not choosing general hospital. Between, what I refer to politely as incompetent staff I can't say it goes for all. Their are some nurses etc that truly look to help you and if possible make you smile. However, on the other end is a horrible old miserable rn with a bad bleach job that is the perfect doppelganger to Ursula from the little mermaid. As far as the Drs go I only encountered one that I enjoyed. Otherwise I was hopelessly suffocating waiting for a treatment to help me breath, only the Drs in their infinite wisdom would repeatedly order the wrong treatment so id just suffer for hours longer. I finally left and went to general and within an hour and a half I felt better with prescriptions in hand. Don't waist precious time go to general. Don't say I didn't warn you...
I haven’t been to the ER there in years so I can’t comment on that, but every other department, doctor, nurse, and staff member that my family and I have had contact have been friendly, kind, and professional.... more Last year my son got sick. The team of his urologist, Dr. Haren, his oncologist, Dr. Castillo, and every person at the cancer center took the most excellent care of him, as well as making a terrified mother feel positive and reassured. I have had many surgeries and procedures there myself. I’ve not a bad thing to say.
The ER experience was not good. We waited approx. 8 hours with a dehydrated 5 year old begging for an IV. However, once she was admitted upstairs to the Janet Weis Children's Hospital our experience was... more great. The nurses and staff were wonderful, knowledgeable, and accommodating. They gave my daughter a princess blanket, pillow case, stuffed animals, and box of toys. I would go back here again for my children. I just wish we could bypass the ER because that was insane.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.7% (0.3% below the national rate)
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