Went in with my mother-in-law for miner surgery. When we came in we didn't know where to go. We went into the closest room, told them her name, and they loved her up to tell us where we needed to be. The... more nurses and staff for the surgery were very friendly and helpful. When The last shift ended at the front desk for outpatient surgery the nurse went around to the few people left to tell them what was going on in their families case, and what they would need to do or how to contact someone. I wondered around a bit, and they called my cell to tell me when I could see her. The doctor also talked to me after the surgery to tell me how it went, and what to expect.
The hospital is a nice facility, very peaceful and pretty. I was told the cafeteria isn't so good anymore by a nurse, which is sad because I've been in other hospitals where it was really good food, but subway worked. Over by pediatric there is a fish tank, and a kid table. It would be nice if they had a bit more to entertain young kids for family that have to bring their children or child.
They were running really behind. The surgery started an hour and a half later than it was supposed to. We ended up being there all day.
I recently had a baby at Genesys. Labor staff mediochre but my postpartum Nurse Amy was the most caring and compassionate Nurse I have ever had. You can tell she loves her job. She was soo patient and... more answered all of my million questions. Never made us feel rushed at all. Thank you Amy for a wonderful stay. We were blessed to be in your care!
The worst labor and delivery unit on the planet. Please, please choose another hospital. Nurses do not understand methods of helping a women achieve vaginal birth. You are set on a timeline with many interventions... more that all lead to unneeded c-section. Nothing has been done to improve their 50% c-section rate. Unless you are someone who births quickly, they will not know how to help your labor progress other than medical procedures and eventually a c-section. Its not just labor/delivery nurses that have an issue, a postpartum nurse kept me up all night and harassed me. She wanted to get all baby testing done in the middle of the night. My child screamed for an hour straight as the nurse pricked his heal over and over (no warm wash cloth as most nurses use to help with blood flow). Horrible labor and delivery staff. I have reported the entire incident to the hospital. Since then I have heard COUNTLESS stories similar in nature. Ridiculous that they even have clients and haven’t been shut down. False documentation as well and I was checked out a day early just to get some rest. Great c-section - great doctor - had to switch providers due to Genesys labor and delivery nurse staff.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.4% (0.6% below the national rate)
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