Geneva General Hospital

196 North Street, Geneva, NY, United States   |   3157874175   |  
This facility has been reviewed 37 times
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Staff & Capacity
38%
(37 reviews)

"Would not recommend going..."

Reviewed 9 months ago
JS

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Excellent
7
Good
1
Average
0
Poor
2
Terrible
27

This facility has been reviewed 37 times
38%
(37 reviews)
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(reviews: 37)
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JS

"Would not recommend going..."

Reviewed 9 months ago

Would not recommend going here for care. Staff is mean & scary very unprofessional

Review details
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Brian Driscoll

"Arrived at the ER..."

Reviewed 9 months ago

Arrived at the ER at 7pm. Was told we would see a doctor in a few. Seems a few means a few hours. Doctor came in and gave a diagnosis. We would be staying a night for observation. A nurses would be in... more

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Krystle

"My dad was taken..."

Reviewed 9 months ago

My dad was taken there by ambulance because of a bad reaction to a medication. One we sat there for 2 hours not one single nurse came in to check on him not once. One came in only after I had to find the... more

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
N/A
Nurses "Usually" communicated well
N/A
Nurses "Sometimes" or "Never" communicated well
N/A

How did the doctors communicate?

Doctors "Always" communicated well
N/A
Doctors "Usually" communicated well
N/A
Doctors "Sometimes" or "Never" communicated well
N/A

How soon did you receive help when needed?

I "Always" received help when needed
N/A
I "Usually" received help when needed
N/A
I "Sometimes" or "Never" received help when needed
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How was your pain controlled?

My pain was "Always" well controlled
N/A
My pain was "Usually" well controlled
N/A
My pain was "Sometimes" or "Never" well controlled
N/A

How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
N/A
Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
N/A
The area around my room was "Sometimes" or "Never" quiet at night
N/A

Were you given information about what to do during your recovery time at home

Yes
N/A
No
N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
N/A
7 or 8
N/A
6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
N/A
No I would not recommend this hospital
N/A
Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 93%
(5% below the national rate)
Aspirin prescribed at discharge
Rate - 100%
(1% above the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Not Available

Preventive Care

Immunization for pneumonia
Rate - 93%
(1% above the national rate)
Immunization for influenza
Rate - 85%
(5% below the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 20%
(78% below the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 13%
(7% above the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 17.1%
(1.9% above the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 14.3%
(2.4% above the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 18.6%
(0.3% above the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 23.0%
(equal to the the national rate)
Rate of readmission after hip/knee surgery
Rate - 5.0%
(0.4% below the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.7%
(0.3% below the national rate)
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